Spacebar Not Scrolling Down

BradD

New Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
In Outlook 2013 on Windows I use the spacebar key to scroll down a page in the message window. Then yesterday I pressed the spacebar key several times quickly and a dialog opened and closed in a split second. Now the spacebar no longer scrolls down. How do I get the old behavior back?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You don't know what the dialog was? There is a setting in reading pane options to read using the space bar, but if it was enabled it shouldn't be disabled on its own. Check the setting in View tab, reading pane, options.


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BradD

New Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
The spacebar works in the Reading Pane. It stopped working in the Message window. The dialog closed too quickly for me to see any text.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I thought both were controlled by the same setting. I'm assuming outlook was restarted since the problem occurred?
 

BradD

New Member
Outlook version
Outlook 2013 64 bit
Email Account
Exchange Server
I have restarted Outlook and rebooted Windows but the problem's still there.
 
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