How come default profile changed?

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ofw62

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
More or less by coincidence I came across a Youtube video about editing Outlook profiles.
see: How to edit Outlook's Profile

Following those steps I noticed that my default profile changed.
I set up Outlook to be using my Outlook Exchange account as default, but now noticed it changed to Gmail/POP.

I changed it back to Outlook again, but wonder why this happened.

Thanks.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Best guess: you changed which account to be the default. :) I don't think it's something you can easily do accidently, but i could be wrong.

When you make the change in the Control panel, Mail applet it will apply to the profile when its open in Outlook.
 

ofw62

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Thanks Diane.
Indeed, this is something I wouldn't do myself, so I guess this is due to a background process.
Therefore I checked out the Event Log and noticed there has been some kind of "Reconciliation" process (whatever it may mean).
Have no idea whether at all it may have something to do with it though....

'Reconciliation completed for the following store: N:\Outlook\UserName@gmail.com.pst. Stats: Added: 0, Deleted: 0, Modified: 0, Compared: 22211, Queries: 0, Results: 0, Version: 16.0.11126.20058.
'Starting reconciliation for the store N:\Outlook\UserName@gmail.com.pst for the following reason: Automatic Reconciliation.


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