Need help updating email in Outlook 2021

e_a_g_l_e_p_i

Senior Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Operating system::    Win 11
Outlook version:     2021
Email type or host:    Gmail

I changed my password for YouTube TV becasue I was having signin problems. once I chnaged the password for YouTube TV my Outlook 2021 for Gmail doesn't work. I tried going to account settings and update password in Outlook 2021 after changing the password in Google but every time I try to update the password in outlook 2021 it gives me the small login popup window saying it can't connect and when I go to File>account settings>update password it never works, keeps saying something went wrong.
I know 1000% that the password is correct, I used it to sign in to YouTube TV and copy and pasted the password into YouTube TV amd then tried to paste it in Outlook 2021 update password but it keeps tellingme something went wrong.
 
Hi Hornblower,
after reading the link from Diane about app passwords I remember 3-4 years ago having to use the app password. I went into my Google account and 2 step was already enabled since June 2022 I created another app password and then in Oulook 2021 I followed the tutorial on how to enter the app password in Outlook 2021 File>account settings> update password pasted the app password in the update password spot but nothing happens. still Oulook 2021 isn't working.

I sure I am doing some little thing wrong and I hope domeone will look at this and maybe have suggestions.
 
Tried removing spaces still no luck getting Gmail and Outlook 2021 not connecting. In Google or any of Google's products if a password is changed it changes all Google products like Gmail,YouTube, YouTube TV etc. So I have tried both way and still no luck.

I went back and read the thread back in 2023 about this same issue and I maded etailed notes but evn after following my own note and the steps in the linked tutorial above both ways it still won't wotk??????
 
Last edited:
Using POP for Gmail I have Office 2021 which includes Outlook 2021 not the web outlook client.
 
Using POP for Gmail
That rules out switching to OAuth and auto account setup. (No OAuth with POP).

Sorry. I'm stumped. If someone else doesn't pick up this thread you might want to try again with a new question so it gets more visibility.
 
Thanks Hornblower, Hoping Diane happens to see this thread she has always been very helpful. I'm also reading the old thread back in 2023 about this issue and also reading my very detailed notes I made and kept on my computer. I'm wondering it removing 2 Step then rebooting and going back in and putting 2 step back on and try creating a new app password. Just trying evrything.
 
If your POP is set for "Leave email on the server".

If you're trying everything. Here's one more.

Create a whole new profile. That will ignore any past/current account settings.
Create an Outlook profile - Microsoft Support

Add the GMail account. Make sure you choose "Advanced Setup" or it will auto add it as an IMAP with OAuth.

If it doesn't work, just switch back to your original profile.
 
Update:

I finally figured out my issues and now everythign is working as it should. Thanks Hornblower for your help. I was having issues with logging into my YouTube TV account. I thought why not change the password to see if that helps. It made a mess, I forgot that when you change a password with any Google product that password is used for all google things, Gmail, YouTube and YouTube TV etc. I knew this I just forgot about it. So to make a long story shorter, somehow in Google I did someone that ended locking me out of my google account becasue I had too many attemtps logging in. So my issue with Outllok and gmail got a lot worse since I couldn't log into my Google account. I finally fixed it and created an app passsword updated that app password in Outlook 2021 and now I get my Gmail in Outllok 2021 as I always did.
 
Similar threads
Thread starter Title Forum Replies Date
T Need help with finding/updating task Outlook VBA and Custom Forms 1
K Excel Import Option: Need Help Updating Existing Records BCM (Business Contact Manager) 0
S Custom Contact card - need help creating one Outlook VBA and Custom Forms 1
D Need help with MS Authenticator Using Outlook 4
I Outlook for Mac 2019 using on desktop and laptop IMAP on both need help with folders Using Outlook 1
FryW Need help modifying a VBA script for in coming emails to auto set custom reminder time Outlook VBA and Custom Forms 0
S.Champ Please help? I've imported a random workcalendar I dont even know who's. Can I undo it? and then I need to re-sync the google one again. Its a mess:( Using Outlook 2
L Need help modifying a VBA script for emails stuck in Outbox Outlook VBA and Custom Forms 6
Marc2019 Need help please! Cannot Setup my outlook email account on my Mac Outlook 2011 Using Outlook.com accounts in Outlook 2
C need help setting up outlook first time Using Outlook 1
N Need help syncing contacts to iPhone X Using Outlook 8
S Error using AddressEntry.GetContact - need help Outlook VBA and Custom Forms 2
E Outlook 2010 need help with rules Using Outlook 0
B Need Help - Willing to pay Outlook VBA and Custom Forms 10
J Need Help with Contacts VBA Outlook VBA and Custom Forms 1
H Need help setting up GetFolderPath-Makro with Vodafone IMAP Mail-Account Outlook VBA and Custom Forms 0
Denis Hi everyone!!! Need some help with Excel to Exchange Calendar??PLEASE>>> Using Outlook 1
E Need Help on Setting up a repeated Reminder on Task with Reoccurence Every Year Using Outlook 6
B Need Help Creating Email Based on Subject w Address in Body Outlook VBA and Custom Forms 1
G Need help configuring a PRF for Outlook 2010 and 2013 Using Outlook 0
K Need help concerning emails linking to BCM. BCM (Business Contact Manager) 0
J Need help with installation of BCM in Outlook2013 BCM (Business Contact Manager) 5
F Outlook 2010 - Need help with a custom field. Using Outlook 3
D Need Help with Script. Keep getting Runtime Error 438 BCM (Business Contact Manager) 4
R Need help getting BCM to work with my Outlook 2014 Using Outlook 4
L Need help getting calendar/contacts/tasks/notes back! Using Outlook 3
R [VBA] complicated(?) outlook events - need help with code Using Outlook 15
P Need help/Gmail accounts show separately/Outlook 2013 Using Outlook 0
J Need Help Extracting Email Content into Excel Specifically the Attachment Name Using Outlook 3
A Need Help with BCM2010 Sharing on outlook 2013 Scenario! BCM (Business Contact Manager) 1
C Need Help with Simple Code Correction Using Outlook 11
W I Need help with vb.net and outlook 2010 Using Outlook 2
A My move to MS is not going too well: Need Help !!! Using Outlook 14
M Need help with combo boxes in messages! Using Outlook 10
D Need help understanding which pst-file to use! Using Outlook 0
U Need a help please Outlook 2007 crashing Using Outlook 2
Z Need Help Outlook 2007 inbox and address book view Using Outlook 2
B Need help adding a background color to the compact list items in Month view. Using Outlook 1
B Need help adding an image next to the Month Name in the header. Using Outlook 1
B Ok - a complicated one - but really need help (auto formatting) Using Outlook 9
P To Use BCM or not...I need help BCM (Business Contact Manager) 1
T Need help making RULE to prepend email SUBJECT Using Outlook 3
V Need help on configuring Outook 2003 Rules and Alerts... Using Outlook 2
X business owner in dire need of help outlook is not syncin my contacts! Using Outlook.com accounts in Outlook 2
D Need email verification for international emails, help? BCM (Business Contact Manager) 2
S MAcro - Need help in getting the recipients in to filed / cc field toput in an array Outlook VBA and Custom Forms 4
K Need help Publishing a new Task form! Outlook VBA and Custom Forms 1
A Need help in creating a mass emailing plugin Outlook VBA and Custom Forms 1
T need help w/ sending an e-mail -- outlook 2007 addin Outlook VBA and Custom Forms 2
E Need to digitally sign macro but VBA\Outlook crash Outlook VBA and Custom Forms 4

Similar threads

Back
Top