detect if a mail is read in a public folder

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Gudmundur

Member
Hi, I need to send alarms as emails to a public folder and I need to be able to verify that the email has been read/opened after it has been submitted to the public folder. There is a flag on a email message that is called IsRead but that is user specific and will thus not help in this case.




greatly appreciate any help rendered




Cheers


Gudmundur
 
S

Sue Mosher [MVP]

Use a custom form and put code in the item's Item_Read and/or Item_Open

event handler to put information in some custom field to give you the status

report you need.

Sue Mosher

"Gudmundur" <Gudmundur.41p3v3@invalid> wrote in message

news:Gudmundur.41p3v3@invalid...

> Hi, I need to send alarms as emails to a public folder and I need to be
> able to verify that the email has been read/opened after it has been
> submitted to the public folder. There is a flag on a email message that
> is called IsRead but that is user specific and will thus not help in
> this case.

> greatly appreciate any help rendered

> Cheers
> Gudmundur

> > Gudmundur
> >
 
D

Dmitry Streblechenko

Or you can turn off per-user read/unread state for the PF store.

Dmitry Streblechenko (MVP)

-

"Sue Mosher [MVP]" <suemvp@gmail.com> wrote in message

news:uXDyZDhZKHA.2188@TK2MSFTNGP04.phx.gbl...
> Use a custom form and put code in the item's Item_Read and/or Item_Open
> event handler to put information in some custom field to give you the
> status report you need.
> > Sue Mosher
> > >

> "Gudmundur" <Gudmundur.41p3v3@invalid> wrote in message
> news:Gudmundur.41p3v3@invalid...
>

>> Hi, I need to send alarms as emails to a public folder and I need to be
> > able to verify that the email has been read/opened after it has been
> > submitted to the public folder. There is a flag on a email message that
> > is called IsRead but that is user specific and will thus not help in
> > this case.
>

>> greatly appreciate any help rendered
>

>> Cheers
> > Gudmundur
>

>
>> > > Gudmundur
> > > >


>
 

Gudmundur

Member
Hi, I need to send alarms as emails to a public folder and I need to be able to verify that the email has been read/opened after it has been submitted to the public folder. There is a flag on a email message that is called IsRead but that is user specific and will thus not help in this case.




greatly appreciate any help rendered




Cheers


Gudmundur





Hi and thanks for a prompt reply, I tried out your suggestion made a custom form based on IPM.note but when I specified that


the public folder should use the form I got an error message. I can use a custom form based on IPM.post ...but then the event handler item_read() only kicks in when posting


and does nothing for emails opened in the public folder ....is there anyway of making ipm.note custom form to work with public folder ? or if not can a custom form assigned to a public


folder somehow target emails instead of posts ? item_read() targeting emails instead of the posts in the public folder ..




I have tried disabling as well per user reads but that turns of user reads for all items in the public folder, that is all items remain in the unread state, no matter if they have been read or not




Really appreciate any help that can guide me in the right direction here...




Cheers


Gudmundur
 
S

Sue Mosher [MVP]

Publish the form to the Organizational Forms library and use the custom form

to create the "alarms" (whatever that means).

Sue Mosher

"Gudmundur" <Gudmundur.42jb7m@invalid> wrote in message

news:Gudmundur.42jb7m@invalid...

> Gudmundur;97553 Wrote:
> > Hi, I need to send alarms as emails to a public folder and I need to be
> > able to verify that the email has been read/opened after it has been
> > submitted to the public folder. There is a flag on a email message that
> > is called IsRead but that is user specific and will thus not help in
> > this case.
>

>> greatly appreciate any help rendered
>

>> Cheers
> > Gudmundur


> Hi and thanks for a prompt reply, I tried out your suggestion made a
> custom form based on IPM.note but when I specified that
> the public folder should use the form I got an error message. I can use
> a custom form based on IPM.post ...but then the event handler
> item_read() only kicks in when posting
> and does nothing for emails opened in the public folder ....is there
> anyway of making ipm.note custom form to work with public folder ? or if
> not can a custom form assigned to a public
> folder somehow target emails instead of posts ? item_read() targeting
> emails instead of the posts in the public folder ..

> I have tried disabling as well per user reads but that turns of user
> reads for all items in the public folder, that is all items remain in
> the unread state, no matter if they have been read or not

> Really appreciate any help that can guide me in the right direction
> here...

> Cheers
> Gudmundur

> > Gudmundur
> >
 

Gudmundur

Member
Hi, I need to send alarms as emails to a public folder and I need to be able to verify that the email has been read/opened after it has been submitted to the public folder. There is a flag on a email message that is called IsRead but that is user specific and will thus not help in this case.




greatly appreciate any help rendered




Cheers


Gudmundur





sfsfsdfsadfsdf
 

Gudmundur

Member
sfsfsdfsadfsdf





Hi Sue and thank you for all your prompt replies. Seems like I have a bit of a difficulty formulating what is the exact problem that I am facing. But I think the below pretty much sums it up....






Lets assume that I need to be able to send emails to 30 cities in USA in case there is a national emergency.All of these cities share a common exchange infrastructure and public folder stores.




So I create 30 public folders, one for each city. I delegate the responsibility to one person in each city to constantly monitor the public folder for their city for new items.




There is a entirely different team that composes the emails and sends them to the public folders in case of emergency.




They can send emails to each public folder or in case of national emergency they have a distribution list that contains the email for all of the 30 public folders.






As only emergency emails will be sent to these public folders, the team that sends the emails must as well be able to monitor which city has read the emails,






if I create a custom form in outlook based on IPM.post and publish it to the organizations forms library and then specify that form to be used with the public folder




How can I post to all 30 public folders in one operation ? Or how can the team that sends the emails choose which public folders to post the emails to ?




if I use distribution lists, the team can send one email to the distribution list and it will be sent to all 30 public folders, I dont see a way to do that with custom forms ?




As always I higly appreciate your input




Cheers Gudmundur
 
S

Sue Mosher [MVP]

Did you try what I suggested?

Sue Mosher

"Gudmundur" <Gudmundur.42twgm@invalid> wrote in message

news:Gudmundur.42twgm@invalid...

> Gudmundur;97553 Wrote:
> > Hi, I need to send alarms as emails to a public folder and I need to be
> > able to verify that the email has been read/opened after it has been
> > submitted to the public folder. There is a flag on a email message that
> > is called IsRead but that is user specific and will thus not help in
> > this case.
>

>> greatly appreciate any help rendered
>

>> Cheers
> > Gudmundur


> sfsfsdfsadfsdf

> > Gudmundur
> >
 

Gudmundur

Member
Did you try what I suggested?




--


Sue Mosher












"Gudmundur" <Gudmundur.42twgm@invalid> wrote in message


news:Gudmundur.42twgm@invalid...

>

> Gudmundur;97553 Wrote:

> > Hi, I need to send alarms as emails to a public folder and I need to be

> > able to verify that the email has been read/opened after it has been

> > submitted to the public folder. There is a flag on a email message that

> > is called IsRead but that is user specific and will thus not help in

> > this case.

> >

> > greatly appreciate any help rendered

> >

> > Cheers

> > Gudmundur


>

> sfsfsdfsadfsdf

>

>

> --

> Gudmundur

>

>





Hi Sue, yes I did try what you suggested, but would it not be very slow and tedious method for the operator responsible for posting the email to 30 public folders if he has to access a custom form 30 times that is for every public folder, instead of being able to use a distribution group that would contain the 30 public folders and send one email to all 30 public folders...?




With the custom form I can post into one public folder at a time and everyting works fine when I do so...but it would take to long time to do so 30 times for each public folder .....or am I missing something from the picture ?
 

Gudmundur

Member
Hi Sue, yes I did try what you suggested, but would it not be very slow and tedious method for the operator responsible for posting the email to 30 public folders if he has to access a custom form 30 times that is for every public folder, instead of being able to use a distribution group that would contain the 30 public folders and send one email to all 30 public folders...?




With the custom form I can post into one public folder at a time and everyting works fine when I do so...but it would take to long time to do so 30 times for each public folder .....or am I missing something from the picture ?





The problem I have now is not getting the read confirmation, that works fine with custom forms and the event sub item_open()....but how to post simultaneously to 30 public folders ?
 
S

Sue Mosher [MVP]

Huh? I don't understand how that relates to the original objective of

verifying that an item in a folder has been read. Nothing about a custom

message form would prevent you from using a DL to send it to multiple public

folders.

Sue Mosher

"Gudmundur" <Gudmundur.42u0uy@invalid> wrote in message

news:Gudmundur.42u0uy@invalid...

> Hi Sue, yes I did try what you suggested, but would it not be very slow
> and tedious method for the operator responsible for posting the email to
> 30 public folders if he has to access a custom form 30 times that is for
> every public folder, instead of being able to use a distribution group
> that would contain the 30 public folders and send one email to all 30
> public folders...?

> With the custom form I can post into one public folder at a time and
> everyting works fine when I do so...but it would take to long time to do
> so 30 times for each public folder .....or am I missing something from
> the picture ?
 

Gudmundur

Member
Huh? I don't understand how that relates to the original objective of


verifying that an item in a folder has been read. Nothing about a custom


message form would prevent you from using a DL to send it to multiple public


folders.


--


Sue Mosher










"Gudmundur" <Gudmundur.42u0uy@invalid> wrote in message


news:Gudmundur.42u0uy@invalid...

>

> Hi Sue, yes I did try what you suggested, but would it not be very slow

> and tedious method for the operator responsible for posting the email to

> 30 public folders if he has to access a custom form 30 times that is for

> every public folder, instead of being able to use a distribution group

> that would contain the 30 public folders and send one email to all 30

> public folders...?

>

> With the custom form I can post into one public folder at a time and

> everyting works fine when I do so...but it would take to long time to do

> so 30 times for each public folder .....or am I missing something from

> the picture ?





Hi Sue, if i post to the Public Folder with the custom form, and then open the item I posted then the event Sub item_open() triggers.


On ther other hand if I use a DL to send an email to


the same Public Folder with the custom form, and then open the item I emailed then the event Sub item_open() does unfortunately not trigger.




That is the heart of the matter




Cheers Gudmundur
 
S

Sue Mosher [MVP]

Did you publish the message form to the Organizational Forms library, with

the "send form definition with item" box unchecked? That's a prerequisite

for any message form to run code.

Sue Mosher

"Gudmundur" <Gudmundur.42vota@invalid> wrote in message

news:Gudmundur.42vota@invalid...

> Hi Sue, if i post to the Public Folder with the custom form, and then
> open the item I posted then the event Sub item_open() triggers.
> On ther other hand if I use a DL to send an email to
> the same Public Folder with the custom form, and then open the item I
> emailed then the event Sub item_open() does unfortunately not trigger.
 

Gudmundur

Member
Did you publish the message form to the Organizational Forms library, with


the "send form definition with item" box unchecked? That's a prerequisite


for any message form to run code.


--


Sue Mosher












"Gudmundur" <Gudmundur.42vota@invalid> wrote in message


news:Gudmundur.42vota@invalid...

>

> Hi Sue, if i post to the Public Folder with the custom form, and then

> open the item I posted then the event Sub item_open() triggers.

> On ther other hand if I use a DL to send an email to

> the same Public Folder with the custom form, and then open the item I

> emailed then the event Sub item_open() does unfortunately not trigger.



Hi Sue and thank you for your outstanding patience with this issue. I did publish the message form to the Organizational Forms library, without


the "send form definition with item" box hecked. So that should not be the issue. The code runs fine when posting to the public folder, that is when I Have posted something to the public folder


and open the post then the code runs. when I on the other hand email something to the public folder and then open / click on the email the code does nothing.




The custom form for the public folder is based on IPM.Post not on IPM.note ...the only reason for that is that I could not assign a custom form based on IPM.note to the public folder


I got an error message whenever I tried that.




Cheers Gudmundur
 
S

Sue Mosher [MVP]

The "send form definition with item" box must be **unchecked**. If it is

checked, the form will one-off and will never run code.

You would use an IPM.Post form only when you want to post an item to one

particular folder. As you already explained, that's not the scenario you're

trying to implement. Since you want to be able to send to multiple folders,

the form needs to be a message form, IPM.Note.something. Users who want to

send to the folders need to create a message by invoking that form with the

Tools | Forms | Choose Form command and then send that message to the

desired folders.

Sue Mosher

"Gudmundur" <Gudmundur.42w80y@invalid> wrote in message

news:Gudmundur.42w80y@invalid...

> Hi Sue and thank you for your outstanding patience with this issue. I
> did publish the message form to the Organizational Forms library,
> without
> the "send form definition with item" box hecked. So that should not be
> the issue. The code runs fine when posting to the public folder, that is
> when I Have posted something to the public folder
> and open the post then the code runs. when I on the other hand email
> something to the public folder and then open / click on the email the
> code does nothing.

> The custom form for the public folder is based on IPM.Post not on
> IPM.note ...the only reason for that is that I could not assign a custom
> form based on IPM.note to the public folder
> I got an error message whenever I tried that.
 
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