Good morning, we are attempting to route (to a specific connector that will deal with encryption) outgoing emails that contain a certain keyword - [encrypt]. Although we had some success in testing, we found a few tests failing..
We are using the "subject includes any of these words" and found in the examples below
Working:
Hi, this is a test [encrypt] thanks
[encrypt] test
NOT working
This is a test[encrypt]let me know
Test[encrypt]
So it looks like either the lack of space at the END (or possibly beginning when in the middle) of [encrypt] is causing this to not be detected as a word. Is this expected behaviour on the rule as it's looking for a full word (space before / after) rather than a string of text "within" the subject?
Could anyone point me in the direction if there is another option, such as using 'pattern' (although is that regex?) Many thanks in advance, I have looked for some time through various forums/internet, but cannot see anything that is similar enough to help.
We are using the "subject includes any of these words" and found in the examples below
Working:
Hi, this is a test [encrypt] thanks
[encrypt] test
NOT working
This is a test[encrypt]let me know
Test[encrypt]
So it looks like either the lack of space at the END (or possibly beginning when in the middle) of [encrypt] is causing this to not be detected as a word. Is this expected behaviour on the rule as it's looking for a full word (space before / after) rather than a string of text "within" the subject?
Could anyone point me in the direction if there is another option, such as using 'pattern' (although is that regex?) Many thanks in advance, I have looked for some time through various forums/internet, but cannot see anything that is similar enough to help.