Incorrectly Setup a Rule at Domain level to not allow address from outside domain

.1 Engineer

New Member
Outlook version
Outlook on the web
Email Account
Office 365 Exchange
Using 0365, we incorrectly setup a rule so all outside email address would be deleted at the domain level.
Once we realized our mistake, we undid the rule. We opened up a ticket with 0365 support, and they did not have any insight or idea how to restore the emails since they were at the sever level. How can we recover the emails deleted at the domain level in 0365?

Thanks for your help!!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
unfortunately, because it was deleted before it got to the mailboxes, it cannot be recovered. Message trace should have captured information about the messages - so you'll know who sent mail that was deleted.
 
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