cactushead
Member
- Outlook version
- Outlook 2010 64 bit
- Email Account
- IMAP
I have several IMAP accounts setup and just had to create the final account when outlook 2010 froze/crashed.
I reopened outlook and there was an account in the left panel titled " - Outlook 2010"
I always just leave the name as the email address so it should have been that but the crash obviously did something weird.
Inside the account there is only an empty "Inbox" and "Search Folders" - nothing else.
If I select the "inbox" folder it says "Cannot display the folder. The account is not properly configured."
So i went to reconfigure the account and there was not an email account profile associated with it to edit/repair/delete
I then looked at the data files and there a file called " - Outlook 2010" so I tried to delete it but it said "This data file is associated with a mail account. To remove it use the 'E-mail' tab". (which I'd just tried)
As a final resort I deleted the data file manually in the folder on the C drive. It deleted but once I reload Outlook, it is recreated automatically.
The account was obviously corrupted when it crashed during creation of the account but how can I remove it?
I have since created a new account to access the email account and it, as well as my other accounts all work fine - I just need to remove the corrupt account/data file.
Does anyone have a clue as to how to do this as I can't find anything online.
Cheers
I reopened outlook and there was an account in the left panel titled " - Outlook 2010"
I always just leave the name as the email address so it should have been that but the crash obviously did something weird.
Inside the account there is only an empty "Inbox" and "Search Folders" - nothing else.
If I select the "inbox" folder it says "Cannot display the folder. The account is not properly configured."
So i went to reconfigure the account and there was not an email account profile associated with it to edit/repair/delete
I then looked at the data files and there a file called " - Outlook 2010" so I tried to delete it but it said "This data file is associated with a mail account. To remove it use the 'E-mail' tab". (which I'd just tried)
As a final resort I deleted the data file manually in the folder on the C drive. It deleted but once I reload Outlook, it is recreated automatically.
The account was obviously corrupted when it crashed during creation of the account but how can I remove it?
I have since created a new account to access the email account and it, as well as my other accounts all work fine - I just need to remove the corrupt account/data file.
Does anyone have a clue as to how to do this as I can't find anything online.
Cheers