How resolve critical error during startup of Business Contact Mgr

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F

Frankie

I recently purchased a Fujitsu tablet. I installed Office 2007 and then

Business Contact Manager for Outlook. The computer only had 1 GB RAM which

prevented BCM to run. I uninstalled BCM but then starting getting a SQL

error at every power up. I upgraded to 4 GB RAM and then reinstalled BCM

including SP2. The SQL error went away. However when starting Outlook and

following the BCM set up steps it created a new BCM database but then I got

an error screen noting BCM "encountered a critical error during startup and

will be removed from this profile". I tried Outlook again with the same

problem. I checked the Microsoft site for fixes with no luck. I uninstalled

BCM again and reinstalled it including SP2 with still the same problem

occuring. I'm stuck. How do I get BCM to finish installing correctly so I

can use it with Outlook? Thanks in advance for any help!!
 
L

Luther Blissett

On Aug 28, 9:10 pm, Frankie <Fran...> wrote:
> I recently purchased a Fujitsu tablet.  I installed Office 2007 and then
> Business Contact Manager for Outlook.  The computer only had 1 GB RAM which
> prevented BCM to run.  I uninstalled BCM but then starting getting a SQL
> error at every power up.  I upgraded to 4 GB RAM and then reinstalled BCM
> including SP2.  The SQL error went away.  However when starting Outlook and
> following the BCM set up steps it created a new BCM database but then I got
> an error screen noting BCM "encountered a critical error during startup and
> will be removed from this profile".  I tried Outlook again with the same
> problem.  I checked the Microsoft site for fixes with no luck.  I uninstalled
> BCM again and reinstalled it including SP2 with still the same problem
> occuring.  I'm stuck.  How do I get BCM to finish installing correctly so I
> can use it with Outlook?  Thanks in advance for any help!!


1) If on Vista, try running Outlook as Admin once.

2) Try deleting HKEY_CURRENT_USER\Software\Microsoft\Business

Solutions eCRM. Contents will get regenerated.
 
B

Boyd Tucker

Re: How resolve critical error during startup of Business Contact

Part 2 was helpful in resolving a problem that was reported for Business

Contact Manager for Outlook 2007 on Windows 7. One message was "... you do

not have the permissions to logon"; another was " a critical error during

startup".

Thanks

"Luther Blissett" wrote:


> On Aug 28, 9:10 pm, Frankie <Fran...> wrote:
> > I recently purchased a Fujitsu tablet. I installed Office 2007 and then
> > Business Contact Manager for Outlook. The computer only had 1 GB RAM which
> > prevented BCM to run. I uninstalled BCM but then starting getting a SQL
> > error at every power up. I upgraded to 4 GB RAM and then reinstalled BCM
> > including SP2. The SQL error went away. However when starting Outlook and
> > following the BCM set up steps it created a new BCM database but then I got
> > an error screen noting BCM "encountered a critical error during startup and
> > will be removed from this profile". I tried Outlook again with the same
> > problem. I checked the Microsoft site for fixes with no luck. I uninstalled
> > BCM again and reinstalled it including SP2 with still the same problem
> > occuring. I'm stuck. How do I get BCM to finish installing correctly so I
> > can use it with Outlook? Thanks in advance for any help!!


> 1) If on Vista, try running Outlook as Admin once.
> 2) Try deleting HKEY_CURRENT_USER\Software\Microsoft\Business
> Solutions eCRM. Contents will get regenerated.
>
 
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