Send/receive error 80040119

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Currie Carter

Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
Diane, I've an instance of Outlook 2013 in which a pop account throws an unknown error (0x80040119). Symptoms are: When in account configuration, the test function sends/receives correctly. In the Outlook page, send/receive throws the unknown error noted above. User is able to log on to the webmail server and can send/receive from the mail server. We have repaired the .pst file w. scanpst. But still no successful send/receive. Any ideas, O Outlook Guru :) ? Thanks, Currie
 
it could mean the pst is corrupt or the profile is correct. Rather than using scanpst, create a new pst and set it as the delivery location for the user. Make sure you select the email account in Account settings and click change folder at the bottom - selecting the new pst. (It might be worth doing that now - select another folder, apply, then go back and reselect the inbox.)
 
Currie Carter said:
Diane, I've an instance of Outlook 2013 in which a pop account throws an unknown error (0x80040119). Symptoms are: When in account configuration, the test function sends/receives correctly. In the Outlook page, send/receive throws the unknown error noted above. User is able to log on to the webmail server and can send/receive from the mail server. We have repaired the .pst file w. scanpst. But still no successful send/receive. Any ideas, O Outlook Guru :) ? Thanks, Currie
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Diane, Again, thanks so much for your prompt, insightful, and accurate tips. Your suggestion helped me pinpoint/repair the problem. Currie Carter
 
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