Error code 0x8004102A Error With Send/Receive

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steq184

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Outlook version
Outlook 2010 32 bit
Email Account
I have got Outlook 2010 and I am having the same error message everytime I send/receive, I have 4 email accounts but it is the same one all the time athat is giving me the trouble.

I have looked in the Sync Issues folder and there are 105 issues there!!!

Can anyone take a look at the error code and offer some help please?

Your help greatly appreciated.

Here's a slimmed down copy of the error as only allowed to post 4000 characters in post:

16:14:20 Synchronizer Version 14.0.6106</SPAN></SPAN
16:14:20 Synchronizing Mailbox steve***@hotmail.co.uk'</SPAN></SPAN
16:14:20 Synchronizing Hierarchy</SPAN></SPAN
16:14:20 1 folder(s) updated in online store</SPAN></SPAN
16:15:05 Network operation failed</SPAN
16:15:05 </SPAN></SPAN
*Request* </SPAN></SPAN
16:15:05 16:14:22:0843</SPAN></SPAN
16:15:05 GET</SPAN></SPAN
16:15:05 http://</SPAN></SPAN
16:15:05 Account</SPAN></SPAN
*Response* </SPAN></SPAN
16:15:05 16:14:22:0812</SPAN></SPAN
16:15:05 </SPAN></SPAN
16:15:05 Synchronization error.</SPAN
16:15:05 Folder Collection Sync Key: 0{fb7027a9-dcc9-4ec4-b839-6e2ed05c1b36}978</SPAN></SPAN
16:15:05 Message Collection Sync Key: 0{364536a3-64dc-4e83-be3e-31b5754bf87d}978</SPAN></SPAN
16:15:06 Error with Send/Receive.</SPAN
16:15:06 There was an error synchronizing your folder hierarchy.The network connection is unavailable or interrupted. Please try again later.</SPAN
16:15:06 Synchronizing server changes in folder 'Steve's calendar'</SPAN></SPAN
16:15:06 Synchronizing server changes in folder 'Contacts'</SPAN></SPAN
16:15:06 </SPAN></SPAN
*Request* </SPAN></SPAN
16:15:06 16:15:06:0359</SPAN></SPAN
16:15:06 POST</SPAN></SPAN
16:15:06 http://</SPAN></SPAN
16:15:06 contacts.msn.com</SPAN></SPAN
16:15:06 /ABService/ABService.asmx</SPAN></SPAN
</LASTCHANGE><DELTASONLY></DELTASONLY></ABFINDALL></SPAN></SPAN>16:15:06 </SPAN></SPAN
*Response* </SPAN></SPAN
16:15:06 16:15:06:0687</SPAN></SPAN
16:15:06 HTTP/1.1 500 Internal Server Error</SPAN></SPAN
Cache-Control: private</SPAN></SPAN
16:15:06 </SPAN></SPAN
16:15:06 <soap:Envelope ? target="_blank" http: envelope soap schemas.xmlsoap.org xmlns:soap="</SPAN><a href=">http://schemas.xmlsoap.org/soap/envelope/</A>"

<soap:Body><soap:Fault></FAULTSTRING><FAULTACTOR></SPAN>http://www.msn.com/webservices/AddressBook/ABFindAll</FAULTACTOR><DETAIL><ERRORCODE< a> xmlns="http://www.msn.com</SPAN></SPAN
16:15:06 </SPAN></SPAN
****************</SPAN></SPAN
16:15:06 Error with Send/Receive.</SPAN
16:15:06 There was an error synchronizing a contacts folder. Error : 80041004.</SPAN
16:15:06 Synchronizing server changes in folder 'Drafts'</SPAN></SPAN
16:15:06 Synchronizing server changes in folder 'Inbox'</SPAN></SPAN
16:15:08 Synchronizing server changes in folder 'Chris ***'</SPAN></SPAN
16:15:08 Synchronizing server changes in folder 'SB'</SPAN></SPAN
16:15:08 Synchronizing server changes in folder 'POP'</SPAN></SPAN
16:15:08 Synchronizing server changes in folder 'Sent Items'</SPAN></SPAN
16:15:08 Synchronizing server changes in folder 'Deleted Items'</SPAN></SPAN
16:15:08 Synchronizing server changes in folder 'Junk E-mail'</SPAN></SPAN
16:15:08 Done</SPAN></SPAN>
</soap:Fault></soap:Body></soap:Envelope>
 
  1. Remove the email account
  2. Close Outlook
  3. Delete the .OST file for the problematic email account
  4. Re-open Outlook
  5. Add the email account ( Using Outlook Hotmail COnnector )
  6. Once finished, close and re-open Outlook
  7. Change the Download Mode for this email account to download only headers from "Define Send/Receive groups"
  8. CLose and re-open Outlook.
Your issue will be FIXED!!!!!

This is a known issue with Outlook Hotmail Connector and not sure whether Microsoft fix it or Not
 
Did you empty the safe and blocked lists on both the server and in outlook? underscores and other non-alphanumeric characters are known to cause this error. Also, don't use underscores or dashes in folder names.
 
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