Auto send-receive in Outlook not working

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AKMathPub

Member
Outlook version
Outlook 2007
Email Account
POP3
After years of fluid operation, my auto send-receive function in Outlook 2007 has stopped working. I use Windows 7 Professional. I am not using Microsoft Exchange Server.

I have all of the correct options selected under "Tools > Options > Mail Setup". This malfunction started a few weeks ago, and I cannot attribute it to any known upgrade or systems software change. I am current with my Windows Updates.

Any advice?
 

AKMathPub

Member
Outlook version
Outlook 2007
Email Account
POP3
Three different email providers feed into my OutLook account, including gmail and Comcast. Manually clicking Send-Recieve works fine. So, I can certainly do that whenever I need to. I simply find it annoying that my inbox is not updating while I multi-task.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
What is your scheduled send and receive time? It should be no less than every 8 - 10 minutes.
 

AKMathPub

Member
Outlook version
Outlook 2007
Email Account
POP3
I had it set to every 10 minutes. Just now, I reset it to 15 minutes to see whether that has a positive effect. BUT . . . another symptom of the recent failure is that the program no longer accomplishes an Auto Send-Receive upon startup, even though that preference is set.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
10 minutes should be fine.

Try this: find and delete or rename the SRS file for your profile. Type or paste %appdata%\microsoft\outlook in the address bar of windows explorer and press Enter to open the folder where the SRS file is. This the send and receive settings file.
 
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