Send/Receive All Folders doesn't show Progress status

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K

kkha

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I'm using Outlook 2010 in Windows 7 64bit. When I click 'Send/Receive All Folders', Outlook Send/Receive Progress box doesn't show up. I've tried every suggestions on the net. Please help.
 
It always says that the tasks have completed successfully. When I pin the box and leave it open when I click Send/Receive All Folders, it doesn't show the progress of sending or receiving like older outlook versions but just show the main progress bar at the top.
 
Find and delete or rename the SRS file and restart outlook. See if that fixes the problem.

paste this line into the address bar of windows explorer and press enter:

%USERPROFILE%\Application Data\Microsoft\Outlook

to open windows explorer to the location where the srs file is.

from Outlook Tips | Where are my Outlook Files?
 
Hi Diane,

I've renamed the srs file which is located in %USERPROFILE%\AppData\Roaming\Microsoft\Outlook and it still acts the same. Nothing has changed.

KK
 
Hi Diane,

I've tried creating a new profile and it didn't work either so how do I do the scanpst?

KK
 
Hi Diane,

I really appreciate your help. Maybe I'm not giving you full description of my outlook. The email is hosted by our email server at work. We use Exchange 2003. Will it give me a different answer to troubleshoot? I don't have the .pst file in my %USERPROFILE%\AppData\Roaming\Microsoft\Outlook, only .ost file.

KK
 
It was more than 400MB. I deleted it and started Outlook and it still acts the same. Nothing changed again.
 
I did that too. Its still the same. Thank you so much for all the trouble but this is a tricky one.
 
Tricky is an understatement :) Oh, wait. Dumb, dumb, dumb of me not to notice your account type. Exchange accounts aren't listed as tasks because the aren't enabled for send and receive. Outlook and Exchange talk every few seconds and as mail arrives, it gets pushed to outlook so it doesn't need to be enabled in for S/R. The progress dialog is for other accounts.

Use Ctrl+Alt+S to open the send receive dialog. Click Edit. The Exchange accounts have a red x, others have sync arrows. If you check a box to include the exchange account in send and receive, outlook will stop talking to exchange and act like pop3, getting mail only during send and receives and will be listed in the SR progress dialog. While you can test this, i recommend keeping the settings on the default - exchange is not checked to be included in the S/R.

Sorry for not picking up on that days ago. :(
 
That's great. Thank you so much for letting me know all these and helping me out. I really appreciate your expertise. All the best to you.

KK
 
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