Yahoo E-Mail Setup

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vze2mp9g

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
I configured a Yahoo e-mail account for a friend, and she keeps telling me when ever Outlook 2013 checks for new mail, Outlook keeps asking for a password. She types in the correct password, and it still pops up. The settings are as follows:

Server

Account Type: IMAP

Incoming server: imap.mail.yahoo.com

Outgoing server (SMTP): smtp.mail.yahoo.com

User name: user@yahoo.com

Password: ********

Remember Password IS checked

More Settings...

Outgoing Server

My outgoing server (SMTP) requires authentication checked

Use same settings as my incoming mail server checked

Advanced

Server Port Numbers

Incoming server (IMAP): 993

Use the following type of encrypted connection SSL

Outgoing server (SMTP): 587

Use the following type of encrypted connection Auto

I have a funny feeling that there is something wrong with the advanced settings, but then again, I could be wrong. You are the expert. Can you help?

Thank You.

David
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
The settings look fine - you can try port 465 if the dialog comes up on send. Does she get the certificate dialog? Yahoo uses a wildcard certificate and outlook fusses over it. I get it all the time instead of the password dialog.

Does she check the account with other devices? Two clients checking at once can trigger the password dialog - to test, turn off everything except outlook.
 

vze2mp9g

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
POP3
The settings look fine - you can try port 465 if the dialog comes up on send. Does she get the certificate dialog? Yahoo uses a wildcard certificate and outlook fusses over it. I get it all the time instead of the password dialog.

Does she check the account with other devices? Two clients checking at once can trigger the password dialog - to test, turn off everything except outlook.

Okay, I THINK we have it now. We tried port 465 with SSL encryption. She and I never received anything about a certificate dialog box, always a password.

Yes, she has her mobile phone connected with Yahoo, and she claims that she never access her e-mail on her mobile phone and computer at the same time. Even I know that you can't do that because most mail servers will have a conflict over that.

But so far, we're doing find, no pop up password or certificate dialog box pops up yet. I'll give her a couple of days, and if I don't hear from her, you/we were successful.

Thank you again for your generous knowledge. :)
 
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