Outlook(hotmail)Yahoo problem

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K

kgolfs

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Just started using the new Outlook & my hotmail address. Tested it sending an email to my Yahoo acc't on PC and Yahoo is not receiving it. It goes to a local co's email-- gvtc.com, but not Yahoo. What's the problem? My niece's business address is on Yahoo and I need to communicate with her. K.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
it's a non-delivery report. Do the messages arrive if you log in to outlook.com to send them?

What antivirus / security software do you use? some software includes a mail filter and could be blocking it.
 
K

kgolfs

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Diane Poremsky said:
it's a non-delivery report. Do the messages arrive if you log in to outlook.com to send them?

What antivirus / security software do you use? some software includes a mail filter and could be blocking it.
Click to expand...
When I use hotmail it uses outlook. I have not blocked it at yahoo. I use Avast. I've tried the Yahoo forums w/ no success.
 
Forum Admin

Forum Admin

Senior Member
When you use the hotmail website, it uses outlook.com, not Outlook 2013. The website uses a different SMTP server and bypasses potential problems between the server & Outlook 2013.

Disable Avast and send a test message - avast is one of the programs that filters mail.
 
K

kgolfs

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
I finally fixed the problem. Two things in Yahoo-- first- edit acc't under 'Settings'-Add Extra Email to 'receive' emails from Hotmail and second, under My Account, Edit Acc't- add it as a tertiary address for Yahoo to contact me that I 'changed' something in my personal acc't. That fixed it. But, none of these suggestions were found anywhere when I Googled the problem or under Outlook Forum or Yahoo Forum. I was just very persistent.
Thanx for your help. KDR
 
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