Hello
I am attempting to configure my desktop Outlook 2007 application with my two Microsoft accounts. One account is a Hotmail account and the other is an Outlook account.
For over three months, since Microsoft migrated both accounts to Microsoft Exchange server, I have not been able to use my desktop application, though I have no problem using the two accounts online.
I understand that only one of the accounts can be used with Exchange and the other should be an IMAP account.
When I launch the desktop application, I see this:
I am not sure where that pop-up has come from or how to remove, but I click on Use Temporary Mailbox. When I do so, these folders load:
All of these folders belong to my Hotmail account, while there are no folders in my Outlook account. I should be able to see both accounts there. Both of these accounts and their folders worked fine before the Microsoft migration. In the bottom right-hand corner of the application, with my Hotmail folders on view as above, I see this:
Does this mean that the Outlook 2007 application thinks that my Hotmail account is my Exchange account and that I should configure my Hotmail account in Control Panel | User | Mail to show that? I ask because at the moment, in Control Panel | User | Mail, I have my Outlook account as the default Exchange account and there is no reference at all to my Hotmail account or to it being my Exchange server account:
The email account you see above is my Outlook account - there is no reference to my Bluenose Hotmail account yet it appears in my Outlook 2007 application while my Outlook account doesn't.
Anyway, I click on Send/Receive in my Outlook 2007 desktop application, and send a 'Test' message, and immediately get 'Not Responding'.
Is this likely to mean that Outlook 2007 is expecting me to nominate my Hotmail account as the default Exchange account in Control Panel | User | Mail and not my Outlook account as I have it now?
Thank you.
Bluenose
PS: For some reason when I save and upload this post, the images are not visible.
The URLs in order are:
http://www.dimadayoub.net/Temporary.jpg
http://www.dimadayoub.net/Folders.jpg
http://www.dimadayoub.net/Online.jpg
http://www.dimadayoub.net/EmailAccounts.jpg
I am attempting to configure my desktop Outlook 2007 application with my two Microsoft accounts. One account is a Hotmail account and the other is an Outlook account.
For over three months, since Microsoft migrated both accounts to Microsoft Exchange server, I have not been able to use my desktop application, though I have no problem using the two accounts online.
I understand that only one of the accounts can be used with Exchange and the other should be an IMAP account.
When I launch the desktop application, I see this:

I am not sure where that pop-up has come from or how to remove, but I click on Use Temporary Mailbox. When I do so, these folders load:

All of these folders belong to my Hotmail account, while there are no folders in my Outlook account. I should be able to see both accounts there. Both of these accounts and their folders worked fine before the Microsoft migration. In the bottom right-hand corner of the application, with my Hotmail folders on view as above, I see this:

Does this mean that the Outlook 2007 application thinks that my Hotmail account is my Exchange account and that I should configure my Hotmail account in Control Panel | User | Mail to show that? I ask because at the moment, in Control Panel | User | Mail, I have my Outlook account as the default Exchange account and there is no reference at all to my Hotmail account or to it being my Exchange server account:

The email account you see above is my Outlook account - there is no reference to my Bluenose Hotmail account yet it appears in my Outlook 2007 application while my Outlook account doesn't.
Anyway, I click on Send/Receive in my Outlook 2007 desktop application, and send a 'Test' message, and immediately get 'Not Responding'.
Is this likely to mean that Outlook 2007 is expecting me to nominate my Hotmail account as the default Exchange account in Control Panel | User | Mail and not my Outlook account as I have it now?
Thank you.
Bluenose
PS: For some reason when I save and upload this post, the images are not visible.
The URLs in order are:
http://www.dimadayoub.net/Temporary.jpg
http://www.dimadayoub.net/Folders.jpg
http://www.dimadayoub.net/Online.jpg
http://www.dimadayoub.net/EmailAccounts.jpg