Placing cursor over an email name it would show the name of the person

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Kirk Hobbs

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Recently upgraded a user from Outlook 2003 to Outlook 2010. It used to be that when they placed their cursor over an e-mail name it would show the name of the person and their position within a company they were from but it no longer does this. Is this something that can be restored?

Thx...

Kirk

 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't remember it showing the position but the old behavior can't be restored. You should see the new contact card. When you hover, a small contact card comes up; - its the size highlighted in red in the screenshot. Expanding the card (arrow on right, in orange in screenshot) displays the entire card.

If you had an addin that added the popup, such as communicator, then you need to reinstall it or see if its disabled in File, Options, Addins.

contact-card.png
 
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