Outlook to Onenote link stopped working

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A

astro46

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
i have been using onenote as a substitute for the dysfunctional journal in outlook, until yesterday, when the "Linked contacts notes" button failed. gives the following: "The OneNote add-in cannot connect to OneNote. Make sure that OneNote add-ins are enabled in the Add-Ins category of the OneNote applications options. If problem persists contact your system

administrator. It is possible that add-ins are disabled by group policy."

Sending items from onenote to outlook as tasks does work.

i tried the usual repair of office, and checked that the add-in is enabled in outlook. can't find anything with web search that helps.

any ideas?
 
A

astro46

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
really? i hoped an update would fix it, but the latest ms updates, which i installed today didn't fix it. does this mean give up on onenote? evernote?

perhaps when i have time uninstalling the onenote/outlook addin and reinstalling may fix it. presuming that it is uninstallable.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It works fine in outlook to/from OneNote, but not in IE. It's highly annoying. I'm waiting to hear from my OneNote mvp friends as to what they think might be wrong.
 
A

astro46

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
good luck . perhaps they may have some advice for my situation, outlook>onenote.

all of the posts that i have seen about either have no replies, or suggestion to check addin turned on, try repair, and then when told that this doesn't work, no reply.
 
A

astro46

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
Diane, have found a fix for the IE to onenote problem? i have tried uninstalling and reinstalling onenote and outlook and still have the issue. i am wondering if there is a service or reg entry affecting this.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, not yet. I pinged them and a few others again.
 
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