Outlook adds strange characters inserted into the Subject Line

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M

MJH 10

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Please note the strange characters in the subject field in the following image:
upload_2016-1-16_11-47-30.png


I have Outlook 2013 running on a desktop and a laptop. This only occurs on my desktop version. I have done several different virus scans. I have turned off the AVAST antivirus protection. I have created a new profile. None of these actions has eliminated this problem. The strange characters are inserted in a seemingly random pattern of about 1 in 25 messages. I had this problem a couple years ago, then it went away, now it's back.

Appreciate any suggestions.
 
M

MJH 10

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
I did some more research on this problem.

I copied the subject line and pasted it into a text editor. This is what I got:

Dear crown192br , ETX ETX ACK STX We ETX ETX ACK STX can ETX ETX ACK STX ...

I understand these are ASCII code characters, but why do they appear this way in my Outlook Subject Line---note they ALSO appear in the FROM data field!
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You usually don't see them in the subject line but it's not uncommon in the body cause of character sets - but most modern OS's use Unicode character sets with the extended characters, so you really shouldn't see them at all. What language is your install.
 
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