Unintentionally closing Outlook w multi monitors

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Len Raphael

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
Not sure if it's the most recent versions of Outlook 365 local, or because I'm now running 3 monitors, but Outlook is frequently closing on me when I move to another app in another windows or on another monitor. Not crashing, just gracefully closing without me doing anything.

If i didnt use so many add-ins that make Outlook sloows to open, i wouldn't notice, but it's a pain to wait for it to open multiple times a day.

I came across his but havent tried hoping there's a simpler solutions. 5 Software to Prevent Program from Closing by Disabling the Close Button • Raymond.CC
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are you actually closing Outlook or is it just silently crashing? If its silently crashing, you can't prevent it, unless you can id the cause. (Which could be one of the addins). Look in the event viewer for clues.

Silent crashes happen to me - sometimes several times a day, sometimes not for a few days - but i'm using both office insider builds and windows insiders. It's likely caused a bug in one or the other that gets fixed and comes back. I know I am not intentionally hitting the X button - I'm often haven't been on the outlook screen for at least several minutes.

I have two monitors - a 24" that is Outlook's - i occasionally drag another window over there, but its usually just the main outlook explorer window - i don't usually compose mail or anything on that screen since its off to the side. My main monitor is a 34" that is "divided" into 3 windows - i do pretty much everything on it.
 

Len Raphael

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
Not totally sure, but when I reopen Outlook it usually doesn't suggest that I open in safe mode. Wouldn't it do that if it had just crashed? if crashed, should I see that in a specific event log or view?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
when I reopen Outlook it usually doesn't suggest that I open in safe mode. Wouldn't it do that if it had just crashed?
Not necessarily. It depends on the cause.

if crashed, should I see that in a specific event log or view?
It would be in the Application log, if the crash was recorded. Some times when it goes down fast, its not recorded.
 
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