Outlook-Program Not Closing Properly

Status
Not open for further replies.

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I am having trouble closing my Outlook(2010 program). I am having to do a force shutdown, CTRL ALT Delete, as the program does not respond when I try closing from the File-Close or even using the X on the top right hand corner of the program. I am wondering if this could be related to an software install or, a profile issue?? Any help would be greatly appreciated. :)
 

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Would this include an upgrade to office communicator like am IM program?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
possibly, but only if it is logging conversations, although i have not noticed issues with lync or communication 2007 r2. if you aren't saving conversations in outlook, it's less likely to cause issues.
 

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I believe outlook automatically saves/logs your conversation historys. When you say addins do you mean a spyware? I really appreciate your help with this.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, its very rarely spyware. It's always something that uses outlook data. Test it using Outlook in Safe mode and see if it works ok.

Close Outlook. Hold Ctrl as you click on the Outlook icon to start in Safe mode.
 

Redrebel54

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
This problem has given me some severe headaches over the last few weeks, and I have found out that the pst files need to be kept as small as possible. To add to this little problem it appears that Outlook does not like the pst files to be resident on a server, and will hang if you have your data files pointed to a share on your server. This is a big shame, as most enterprises will not cater for files on local machines, especially files that need to be backed up (understandably so).

I have got around this by ensuring the affected users pst files are on the local machine, but this does give me the problem of ensuring these users have their pst files backed up in one way or another. I amended our shut down scripts to copy the pst files to the server when the user logs off so that they are backed up daily. But, out of the dozen or so staff who use Outlook, only 2 have had this problem, and why that should be the case I really have no idea, as they were all built from the same image, and they all use the same hardware/software configurations.

So, if anyone has any bright ideas on that, it would be great to hear them. Also, if anyone knows whether MS actually have this as an issue, as I have seen this problem posted on a number of blogs, and so far, no word from silicon valley:(
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
network storage of pst files is not supported and can result in data loss. microsoft does not support it and we discourage its use. The problem is with network activity - outlook is very 'talkative' and if the network connectivity is lost while its talking, the data file can be corrupted.

if you are storing pst files on the network for backup purposes, use a log on script to copy the pst file before outlook opens.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
also, i prefer log on scripts to log off because the pst can't be copied if outlook (or an addin) has it open. it can take up to 10 min for outlook to drop the hold (there is a key you can use to make it drop it faster)
 

Redrebel54

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Thanks for that Diane. Good point re logon scripts, but I needed a quick fix and it's done the trick for now, but to alleviate any future issues can you tell me the key needed so I can get Outlook dropped ASAP please? Many thanks.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J Program Checkbox that will activate a text box in a Outlook fallible form. Outlook VBA and Custom Forms 1
T Outlook "A program is trying to access Outlook" Using Outlook 3
J it goes like outlook has stopped working, a problem caused the program to stop working correctly, wi Using Outlook 2
J My Outlook program has stopped receiving. I can still send Using Outlook 1
A outlook 2007 - there is no email program associated ... Using Outlook 3
R Access Program Only Looping Part Way Through Outlook Inbox Outlook VBA and Custom Forms 2
R how to (re)set the default data file for Outlook in a VB program Outlook VBA and Custom Forms 2
D Outlook 2003 - A program is trying to access e-mail addresses Outlook VBA and Custom Forms 5
G GAL program acces in outlook 2007 Outlook VBA and Custom Forms 2
M Run external program from Outlook VBA macro Outlook VBA and Custom Forms 5
N How to attach a file with MS Outlook, from a program? Outlook VBA and Custom Forms 3
Q why this program doesn't work if Outlook is not manually launched? Outlook VBA and Custom Forms 4
V how to switchoff program access message in outlook 2003 Outlook VBA and Custom Forms 1
J Program Compatibility Issue - Outlook 2003 BCM BCM (Business Contact Manager) 4
witzker Outlook 2019 Pls. add a Prefix for OUTLOOK 2019 here Using Outlook 1
H Outlook 2019 intermittent search results Using Outlook 0
hstein POP3 latest Outlook Using Outlook 0
V Outlook 2003 and Windows 11 Using Outlook 4
J How to import many msg into different public folders in Outlook Outlook VBA and Custom Forms 7
I Outlook for Mac 2019 using on desktop and laptop IMAP on both need help with folders Using Outlook 1
A Reminder duplication Outlook and Outlook.com Using Outlook.com accounts in Outlook 5
F Moving Outlook to new PC Using Outlook 0
mll persistently customise columns in outlook advanced search Using Outlook 3
Ken Pascoe Outlook Categories Quick List Using Outlook 0
M All fonts in Outlook emails display with exaggerated character spacing Using Outlook 1
talla Can't open Outlook Item. Using Outlook 0
C Can't Locate an Unread Message in my Outlook view pane Using Outlook 0
C Outlook 2007 Removing then adding account restores junk email processing Using Outlook 0
P Importing other e-mail accounts into Outlook Using Outlook 1
J Read Outlook Form fields Outlook VBA and Custom Forms 3
B Inconsistent handling of message read/unread status by Outlook Using Outlook 3
R Rogue Outlook Rule ? Using Outlook 2
S vba outlook search string with special characters Outlook VBA and Custom Forms 1
F Wishlist Outlook suddenly began synchronizing deleted items every time I delete a single email. Using Outlook 2
U Outlook 2019 VBA run-time error 424 Outlook VBA and Custom Forms 2
K Outlook 2019 Randomly Disconnecting from Gmail Servers Using Outlook 8
P Outlook calendar and contacts sync problem-outlook disconnects Using Outlook.com accounts in Outlook 2
HarvMan Toggle between calendar and email in Outlook 365 Using Outlook 12
V Outlook error 500 Using Outlook 2
F Email being marked as Spam by Gmail and not being visible in Outlook Using Outlook 5
S Mac Outlook 365 Questions Using Outlook 1
M Outlook calendar is missing Using Outlook 2
G Save and Rename Outlook Email Attachments Outlook VBA and Custom Forms 0
G Trigger script without restaring outlook Outlook VBA and Custom Forms 7
T Have you written an articles about Outlook? Using Outlook 3
V Compound IF, OR, AND in Outlook form Outlook VBA and Custom Forms 4
A Any way to make Outlook Calendar invitations look right to Gmail/Google Calendar users? Using Outlook 3
R Outlook 365 update sets delete from server flag Using Outlook 1
M How to setup outlook after importing old account information - Entering email account info creates with "(1)" after the account! Using Outlook 1
P Prevent Outlook 2016 from using DASL filter Using Outlook 4

Similar threads

Top