Outlook-Program Not Closing Properly

Status
Not open for further replies.

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I am having trouble closing my Outlook(2010 program). I am having to do a force shutdown, CTRL ALT Delete, as the program does not respond when I try closing from the File-Close or even using the X on the top right hand corner of the program. I am wondering if this could be related to an software install or, a profile issue?? Any help would be greatly appreciated. :)
 

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Would this include an upgrade to office communicator like am IM program?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
possibly, but only if it is logging conversations, although i have not noticed issues with lync or communication 2007 r2. if you aren't saving conversations in outlook, it's less likely to cause issues.
 

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I believe outlook automatically saves/logs your conversation historys. When you say addins do you mean a spyware? I really appreciate your help with this.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, its very rarely spyware. It's always something that uses outlook data. Test it using Outlook in Safe mode and see if it works ok.

Close Outlook. Hold Ctrl as you click on the Outlook icon to start in Safe mode.
 

Redrebel54

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
This problem has given me some severe headaches over the last few weeks, and I have found out that the pst files need to be kept as small as possible. To add to this little problem it appears that Outlook does not like the pst files to be resident on a server, and will hang if you have your data files pointed to a share on your server. This is a big shame, as most enterprises will not cater for files on local machines, especially files that need to be backed up (understandably so).

I have got around this by ensuring the affected users pst files are on the local machine, but this does give me the problem of ensuring these users have their pst files backed up in one way or another. I amended our shut down scripts to copy the pst files to the server when the user logs off so that they are backed up daily. But, out of the dozen or so staff who use Outlook, only 2 have had this problem, and why that should be the case I really have no idea, as they were all built from the same image, and they all use the same hardware/software configurations.

So, if anyone has any bright ideas on that, it would be great to hear them. Also, if anyone knows whether MS actually have this as an issue, as I have seen this problem posted on a number of blogs, and so far, no word from silicon valley:(
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
network storage of pst files is not supported and can result in data loss. microsoft does not support it and we discourage its use. The problem is with network activity - outlook is very 'talkative' and if the network connectivity is lost while its talking, the data file can be corrupted.

if you are storing pst files on the network for backup purposes, use a log on script to copy the pst file before outlook opens.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
also, i prefer log on scripts to log off because the pst can't be copied if outlook (or an addin) has it open. it can take up to 10 min for outlook to drop the hold (there is a key you can use to make it drop it faster)
 

Redrebel54

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Thanks for that Diane. Good point re logon scripts, but I needed a quick fix and it's done the trick for now, but to alleviate any future issues can you tell me the key needed so I can get Outlook dropped ASAP please? Many thanks.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J Program Checkbox that will activate a text box in a Outlook fallible form. Outlook VBA and Custom Forms 1
T Outlook "A program is trying to access Outlook" Using Outlook 3
J it goes like outlook has stopped working, a problem caused the program to stop working correctly, wi Using Outlook 2
J My Outlook program has stopped receiving. I can still send Using Outlook 1
A outlook 2007 - there is no email program associated ... Using Outlook 3
R Access Program Only Looping Part Way Through Outlook Inbox Outlook VBA and Custom Forms 2
R how to (re)set the default data file for Outlook in a VB program Outlook VBA and Custom Forms 2
D Outlook 2003 - A program is trying to access e-mail addresses Outlook VBA and Custom Forms 5
G GAL program acces in outlook 2007 Outlook VBA and Custom Forms 2
M Run external program from Outlook VBA macro Outlook VBA and Custom Forms 5
N How to attach a file with MS Outlook, from a program? Outlook VBA and Custom Forms 3
Q why this program doesn't work if Outlook is not manually launched? Outlook VBA and Custom Forms 4
V how to switchoff program access message in outlook 2003 Outlook VBA and Custom Forms 1
J Program Compatibility Issue - Outlook 2003 BCM BCM (Business Contact Manager) 4
B Outlook 2016 Outlook crashes when trying to print certain emails Using Outlook 5
T Outlook Template - textbox visible based on combobox selection Using Outlook 1
D We're sorry but outlook has run into an error Using Outlook 1
F Outlook 2010 Outlook 2010 and GMail Using Outlook 0
M Reverting The Outlook Search Box Location (or other undesired additions) Using Outlook 1
M Disable Contact Card Results when using "Search People" in Outlook Ribbon Using Outlook 6
P i-Phone 6s Plus receiving 2 notifications from Outlook email Using Outlook 1
C WARNING - DO NOT USE AN OUTLOOK.COM ADDRESS FOR GOOGLE ACCOUNT RECOVERY EMAIL Using Outlook 10
D Outlook 2016 Unable to load Outlook data pst file Using Outlook 5
M White square in body of Outlook Messages (O2016 Version 2012 32bit Click To Run) Using Outlook 4
M Outlook, send to > mail recipient - results in plain text email Using Outlook 1
R Why doesn't outlook use "Normal" style for new messages? Using Outlook 3
D Outlook 2016 Outlook not saving Sent Items Using Outlook 4
R How to Sync *all* Google Workspace Mail Folders with Outlook 2019 (MS365) Using Outlook 3
G Outlook 365 with iCloud account not syncing calendars Using Outlook 2
D Outlook 2016 Outlook Error Msg "The operation cannot be performed ..." How to Stop it Using Outlook 3
D Outlook.com premium finally dying... what do I do with my domain? Using Outlook.com accounts in Outlook 3
witzker Outlook 2019 is cutting Picture Extension *.pn_ Using Outlook 3
S Is there a free version of outlook? Using Outlook 0
peterbata Shared Tasks Outlook for Mac Using Outlook 3
L Ideas for Setup with New Office 365 Family Subscription (Outlook) Using Outlook.com accounts in Outlook 3
M Issue transferring Outlook 2016 email accounts & settings onto new computer Using Outlook 8
S Excel vba code to manage outlook web app Using Outlook 10
J outlook 2007 doesn't let me choose which .pst to search Using Outlook 2
H Custom Outlook Contact Form VBA Outlook VBA and Custom Forms 1
P Outlook 2013 Calendar Archiving Using Outlook 0
D Connecting Gmail to Outlook 365 - My Setup not working Using Outlook 2
K Outlook tasks formatting Using Outlook 4
G Retention Policy for Outlook.com Deleted Items folder Using Outlook 0
S Problem Checking the available stores in my Inbox (Outlook VBA) Outlook VBA and Custom Forms 0
V Is it possible to collect statistics from Outlook forms? Outlook VBA and Custom Forms 1
Z Outlook 365 delete reminder you can’t make change to contents of this-read only folder Using Outlook 4
H I have no profile listed for Outlook! Using Outlook 9
S Outlook VBA How to adapt this code for using in a different Mail Inbox Outlook VBA and Custom Forms 0
S Macro for Loop through outlook unread emails Outlook VBA and Custom Forms 2
D Outlook 2016 how to use gmail account as source account for outlook 365 Using Outlook 9

Similar threads

Top