Outlook-Program Not Closing Properly

Status
Not open for further replies.

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I am having trouble closing my Outlook(2010 program). I am having to do a force shutdown, CTRL ALT Delete, as the program does not respond when I try closing from the File-Close or even using the X on the top right hand corner of the program. I am wondering if this could be related to an software install or, a profile issue?? Any help would be greatly appreciated. :)
 

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
Would this include an upgrade to office communicator like am IM program?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
possibly, but only if it is logging conversations, although i have not noticed issues with lync or communication 2007 r2. if you aren't saving conversations in outlook, it's less likely to cause issues.
 

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I believe outlook automatically saves/logs your conversation historys. When you say addins do you mean a spyware? I really appreciate your help with this.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, its very rarely spyware. It's always something that uses outlook data. Test it using Outlook in Safe mode and see if it works ok.

Close Outlook. Hold Ctrl as you click on the Outlook icon to start in Safe mode.
 

Redrebel54

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
This problem has given me some severe headaches over the last few weeks, and I have found out that the pst files need to be kept as small as possible. To add to this little problem it appears that Outlook does not like the pst files to be resident on a server, and will hang if you have your data files pointed to a share on your server. This is a big shame, as most enterprises will not cater for files on local machines, especially files that need to be backed up (understandably so).

I have got around this by ensuring the affected users pst files are on the local machine, but this does give me the problem of ensuring these users have their pst files backed up in one way or another. I amended our shut down scripts to copy the pst files to the server when the user logs off so that they are backed up daily. But, out of the dozen or so staff who use Outlook, only 2 have had this problem, and why that should be the case I really have no idea, as they were all built from the same image, and they all use the same hardware/software configurations.

So, if anyone has any bright ideas on that, it would be great to hear them. Also, if anyone knows whether MS actually have this as an issue, as I have seen this problem posted on a number of blogs, and so far, no word from silicon valley:(
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
network storage of pst files is not supported and can result in data loss. microsoft does not support it and we discourage its use. The problem is with network activity - outlook is very 'talkative' and if the network connectivity is lost while its talking, the data file can be corrupted.

if you are storing pst files on the network for backup purposes, use a log on script to copy the pst file before outlook opens.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
also, i prefer log on scripts to log off because the pst can't be copied if outlook (or an addin) has it open. it can take up to 10 min for outlook to drop the hold (there is a key you can use to make it drop it faster)
 

Redrebel54

Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Thanks for that Diane. Good point re logon scripts, but I needed a quick fix and it's done the trick for now, but to alleviate any future issues can you tell me the key needed so I can get Outlook dropped ASAP please? Many thanks.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
J Program Checkbox that will activate a text box in a Outlook fallible form. Outlook VBA and Custom Forms 1
T Outlook "A program is trying to access Outlook" Using Outlook 3
J it goes like outlook has stopped working, a problem caused the program to stop working correctly, wi Using Outlook 2
J My Outlook program has stopped receiving. I can still send Using Outlook 1
A outlook 2007 - there is no email program associated ... Using Outlook 3
R Access Program Only Looping Part Way Through Outlook Inbox Outlook VBA and Custom Forms 2
R how to (re)set the default data file for Outlook in a VB program Outlook VBA and Custom Forms 2
D Outlook 2003 - A program is trying to access e-mail addresses Outlook VBA and Custom Forms 5
G GAL program acces in outlook 2007 Outlook VBA and Custom Forms 2
M Run external program from Outlook VBA macro Outlook VBA and Custom Forms 5
N How to attach a file with MS Outlook, from a program? Outlook VBA and Custom Forms 3
Q why this program doesn't work if Outlook is not manually launched? Outlook VBA and Custom Forms 4
V how to switchoff program access message in outlook 2003 Outlook VBA and Custom Forms 1
J Program Compatibility Issue - Outlook 2003 BCM BCM (Business Contact Manager) 4
petunia Outlook tasks module sunsetting? Exchange Server Administration 3
G Save emails as msg file from Outlook Web AddIn (Office JS) Outlook VBA and Custom Forms 1
D Outlook VBA forward the selected email to the original sender’s email ID (including the email used in TO, CC Field) from the email chain Outlook VBA and Custom Forms 3
U Outlook 2021 not showing contact cards in Searches Using Outlook 2
C Outlook - Macro to block senders domain - Macro Fix Outlook VBA and Custom Forms 2
H Outlook 365 O365 outlook calendar item editing Using Outlook 1
J Outlook 365 html inline images Using Outlook 1
Rupert Dragwater How to get Outlook 365 to open from websites Using Outlook 5
S Why do I have to close and reopen Outlook for macros to work? Outlook VBA and Custom Forms 2
J Outlook 2021 ScanPST errors (yet again ... sorry): repair button missing Outlook 2021 Using Outlook 0
HarvMan Outlook 365 - Rule to Move an Incoming Message to Another Folder Using Outlook 4
K Moved pst to new computer, now Gmail not coming into Outlook Using Outlook 7
S Email Macros to go to a SHARED Outlook mailbox Draft folder...NOT my personal Outlook Draft folder Using Outlook 2
F Running Scripts in Outlook 2021 Using Outlook 0
Nufc1980 Outlook "Please treat this as private label" auto added to some emails - Help. Using Outlook 3
S Outlook 2019 Custom outlook Add-in using Visual Studio Outlook VBA and Custom Forms 0
V Outlook macros no longer run until VB editor is opened Outlook VBA and Custom Forms 0
R Outlook 365 How to integrate a third-party app with Outlook to track email and sms? Using Outlook 2
e_a_g_l_e_p_i I can't believe what I am seeing when trying to install Outlook 2021 Using Outlook 9
Kika Melo Outlook Calendar deleted appointments not in Deleted Items folder Using Outlook 3
P How to get a QR code for automatic signin with Outlook for iOS Using Outlook 5
J Migrating Outlook Using Outlook 1
Retired Geek Outlook for the MAC with Yahoo accounts now very broken Using Outlook 9
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
L How Stop Outlook Nag Messages Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 1
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0
icacream Outlook 2021 - Google calendar in the peek Using Outlook 0
e_a_g_l_e_p_i Question about installing my Gmail account on my iPhone but still getting messages downloaded to my desktop Outlook. Using Outlook 3
F Want to add second email to Outlook for business use Using Outlook 4
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
M using excel to sort outlook appointment items Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i MY Outlook 2021 changed the format of the shortcuts for mail, calendar etc. Using Outlook 10
Z Outlook 2021 Outlook new emails notification not working Using Outlook 4
K Changing the Deleted Items location in Outlook 2019 Using Outlook 2
J Outlook 365 Outlook Macro to Sort emails by column "Received" to view the latest email received Outlook VBA and Custom Forms 0

Similar threads

Top