Outlook-Program Not Closing Properly

Status
Not open for further replies.
A

asiciliano

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
I am having trouble closing my Outlook(2010 program). I am having to do a force shutdown, CTRL ALT Delete, as the program does not respond when I try closing from the File-Close or even using the X on the top right hand corner of the program. I am wondering if this could be related to an software install or, a profile issue?? Any help would be greatly appreciated. :)
 
It's usually the result of an addin or app that uses Outlook data file. What addins do you have installed? Any utilties that use outlook data - like sync tools or antivirus scanner that scans email ?
 
Would this include an upgrade to office communicator like am IM program?
 
possibly, but only if it is logging conversations, although i have not noticed issues with lync or communication 2007 r2. if you aren't saving conversations in outlook, it's less likely to cause issues.
 
I believe outlook automatically saves/logs your conversation historys. When you say addins do you mean a spyware? I really appreciate your help with this.
 
No, its very rarely spyware. It's always something that uses outlook data. Test it using Outlook in Safe mode and see if it works ok.

Close Outlook. Hold Ctrl as you click on the Outlook icon to start in Safe mode.
 
This problem has given me some severe headaches over the last few weeks, and I have found out that the pst files need to be kept as small as possible. To add to this little problem it appears that Outlook does not like the pst files to be resident on a server, and will hang if you have your data files pointed to a share on your server. This is a big shame, as most enterprises will not cater for files on local machines, especially files that need to be backed up (understandably so).

I have got around this by ensuring the affected users pst files are on the local machine, but this does give me the problem of ensuring these users have their pst files backed up in one way or another. I amended our shut down scripts to copy the pst files to the server when the user logs off so that they are backed up daily. But, out of the dozen or so staff who use Outlook, only 2 have had this problem, and why that should be the case I really have no idea, as they were all built from the same image, and they all use the same hardware/software configurations.

So, if anyone has any bright ideas on that, it would be great to hear them. Also, if anyone knows whether MS actually have this as an issue, as I have seen this problem posted on a number of blogs, and so far, no word from silicon valley:(
 
network storage of pst files is not supported and can result in data loss. microsoft does not support it and we discourage its use. The problem is with network activity - outlook is very 'talkative' and if the network connectivity is lost while its talking, the data file can be corrupted.

if you are storing pst files on the network for backup purposes, use a log on script to copy the pst file before outlook opens.
 
also, i prefer log on scripts to log off because the pst can't be copied if outlook (or an addin) has it open. it can take up to 10 min for outlook to drop the hold (there is a key you can use to make it drop it faster)
 
Thanks for that Diane. Good point re logon scripts, but I needed a quick fix and it's done the trick for now, but to alleviate any future issues can you tell me the key needed so I can get Outlook dropped ASAP please? Many thanks.
 
Status
Not open for further replies.
< Public FolderEmail Sort Problems Outlook 2010/Migration from 2003 SBS to 2011S | Missing Contact? >
Similar threads
Thread starter Title Forum Replies Date
J Program Checkbox that will activate a text box in a Outlook fallible form. Outlook VBA and Custom Forms 1
T Outlook "A program is trying to access Outlook" Using Outlook 3
J it goes like outlook has stopped working, a problem caused the program to stop working correctly, wi Using Outlook 2
J My Outlook program has stopped receiving. I can still send Using Outlook 1
A outlook 2007 - there is no email program associated ... Using Outlook 3
R Access Program Only Looping Part Way Through Outlook Inbox Outlook VBA and Custom Forms 2
R how to (re)set the default data file for Outlook in a VB program Outlook VBA and Custom Forms 2
D Outlook 2003 - A program is trying to access e-mail addresses Outlook VBA and Custom Forms 5
G GAL program acces in outlook 2007 Outlook VBA and Custom Forms 2
M Run external program from Outlook VBA macro Outlook VBA and Custom Forms 5
N How to attach a file with MS Outlook, from a program? Outlook VBA and Custom Forms 3
Q why this program doesn't work if Outlook is not manually launched? Outlook VBA and Custom Forms 4
V how to switchoff program access message in outlook 2003 Outlook VBA and Custom Forms 1
J Program Compatibility Issue - Outlook 2003 BCM BCM (Business Contact Manager) 4
S Outlook Classic on 2024 Using Outlook 10
L Fresh Install of Windows 11, saved previous image, how to retrieve Outlook Contacts Using Outlook 10
C Can't Use Custom Contact form in Outlook Classic since early January 2026 Outlook VBA and Custom Forms 7
e_a_g_l_e_p_i Need help updating email in Outlook 2021 Using Outlook 10
V Outlook spam filter misbehaving Using Outlook 9
L what are the downsides of running both classic and new outlook on same win 11 pc? Using Outlook 2
P Preventing permanent deletions in Outlook on the Web Using Outlook 0
L any trick to embedding images in new outlook and outlook on the web contacts? Using Outlook 4
L new outlook contacts searching Using Outlook 5
R Outlook 2010 Outlook 2010 migration question Using Outlook 2
W New Outlook PEOPLE blank Using Outlook 6
C New Outlook issues with Gmail, particularly labels/folders Using Outlook 3
E What is the next workaround for macro in New Outlook 1.2025.1111.100 Outlook VBA and Custom Forms 3
E Need to digitally sign macro but VBA\Outlook crash Outlook VBA and Custom Forms 4
P Outlook 2003 no longer opens "without" Folder List Showing in Navigation Pane Using Outlook 2
Hornblower409 Outlook 2010 - Never ending update Using Outlook 0
V Outlook created new profile? Using Outlook 1
J Outlook inbox question Using Outlook 4
T How to Add AT&T Contacts to Outlook 365 Using Outlook 5
F Outlook 2021 outlook on iPhone Using Outlook 1
F Outlook 2021 Outlook on iPhone asks for password Using Outlook 0
P ics calendar entries suddenly open up new Outlook Using Outlook 3
P Outlook "forgets" password until system rebooted Using Outlook 2
N Why does Outlook keeping adding to the email address I have in my notes portion of a contact? Using Outlook 2
M Anyone integrated AI website builders with Outlook for automated client communications? Using Outlook 4
V Gmail in Outlook Using Outlook 2
T Where has the Copilot icon gone in my Outlook desktop client? Using Outlook 10
P New way by Microsoft to get people to use the new Outlook Using Outlook 4
C How to keep emails in account in Outlook after closing the IMAP account Using Outlook 1
cymumtaz IMAP calendars in New Outlook Using Outlook 5
T Constantly Have To Log In To Outlook On The Web Using Outlook.com accounts in Outlook 2
T Cannot Find Outlook Noted On Android Using Outlook 4
O Outlook 2024 not showing that messages are replied to or forwarded Using Outlook 3
C Outlook 365 send/receive takes FOREVER - as in 40 minutes Using Outlook 7
I Outlook 2024 LTSC syncing with iCloud calendar - can only make appt. in iCloud Using Outlook 2
Kika Melo Outlook ribbon customisations do not 'stick' Using Outlook 12

Similar threads

Back
Top