Track Record Activity

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Outlook version
Outlook 2010 32 bit
Email Account
POP3
I would like to be able to track activities in received emails. Is there a way to do this in Outlook 2010?

For example:

Jan 21 - Called customer, got details
Jan 15 - Received forms
Jan 10 - No answer at bank
=============================
ORIGINAL EMAIL BELOW
 
Found the answer:

In Outlook 2013/2010, Select Actions > Edit Message from the Move section on the ribbon.
Then Ctrl + S to save
 
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< Looks like the folder below has been deleted: "iCloud\Calendar" | New Outlook.com >
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