delete database --> record remnants ??

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AncientWisdom

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Thank you for your consideration :

:confused::confused:

I am importing 1000 records from an excel worksheet. There are some mapping issues but the error messages present enough detail to refine the fields that are creating import issues. When an error log is created, it appears there are no records in BCM as the contact list appears empty. I then delete the database and attempt subsequent imports having corrected the records indicated by the error log. If it takes 3 attempts to successfully import the records, then I see 3 repetitions of the records -- despite that they created an error on previous attempts, and I could not access them after each attempt. Yet each attempt creates a record and I end up with duplicates, despite having deleted the data file.

This is all being attempted using a small subset of 5 - 10 records. Certainly I will have import errors when I attempt the entire file but I do not want to have to clean up the duplicates created by the attempts.

Please advise how I can actually delete the data files.

Thank you

AW
 

AncientWisdom

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Thank you for your reply.

I would attempt to do such although I do not want to crush the existing contacts datafile in Outlook by importing similar and other records. I have an excel file that contains some of the same contact info as will be found in Outlook contacts.

Ideally, I would prefer to set up a NEW outlook datafile, import to it and then transfer that file into BCM, as you suggest. I do not find a way to establish a new outlook data file. I see a way to add storage space using NEW ITEMS > MORE > OUTLOOK DATAFILE. This method does not seem to do any more than extend the INBOX.

Please advise if you know how I can establish a blank contacts data file.

Secondly, there is no apparent cause for having duplications when importing directly into BCM. It is designed for such. As is so typical of the file structure in Outlook, it simply doesn't work. Adding and deleting datafiles in Outlook is far too glitchy.

Open to suggestions for best results,

Thank you for your assistance.

Aw
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That is the correct way to add a data file - you'll need to create the contacts folder in the pst file and then you can import into that folder.
 
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