AncientWisdom
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Thank you for your consideration :
I am importing 1000 records from an excel worksheet. There are some mapping issues but the error messages present enough detail to refine the fields that are creating import issues. When an error log is created, it appears there are no records in BCM as the contact list appears empty. I then delete the database and attempt subsequent imports having corrected the records indicated by the error log. If it takes 3 attempts to successfully import the records, then I see 3 repetitions of the records -- despite that they created an error on previous attempts, and I could not access them after each attempt. Yet each attempt creates a record and I end up with duplicates, despite having deleted the data file.
This is all being attempted using a small subset of 5 - 10 records. Certainly I will have import errors when I attempt the entire file but I do not want to have to clean up the duplicates created by the attempts.
Please advise how I can actually delete the data files.
Thank you
AW
I am importing 1000 records from an excel worksheet. There are some mapping issues but the error messages present enough detail to refine the fields that are creating import issues. When an error log is created, it appears there are no records in BCM as the contact list appears empty. I then delete the database and attempt subsequent imports having corrected the records indicated by the error log. If it takes 3 attempts to successfully import the records, then I see 3 repetitions of the records -- despite that they created an error on previous attempts, and I could not access them after each attempt. Yet each attempt creates a record and I end up with duplicates, despite having deleted the data file.
This is all being attempted using a small subset of 5 - 10 records. Certainly I will have import errors when I attempt the entire file but I do not want to have to clean up the duplicates created by the attempts.
Please advise how I can actually delete the data files.
Thank you
AW