Outlook 2016 How to save an Outlook attachment to a specific folder then delete the email it came from?

9MilesLong

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Office 365 Exchange
Hello,

I'm new to this forum and found a post that look similar to what I need to accomplish but I still need some assistance on how to do it since I don't have much knowledge in this field.

Basically I inherited this from somebody that is no longer with my company. There used to be a job that sends out an email with an attachment to a shared email address. That part still works.

What is not working is when that specific email arrives, there's probably an Outlook rule, it's not copying the attachment to a network folder then delete the email.

This happened when we migrated this email address from On-Prem to Office365

My challenge is how can I get this to work? It used to work for a couple of years and for some reason after the email get migrated it stopped. Also this email is sent to a shared email address and if I need to create a rule for this, it also need to be running on its own without intervention.

Thank you in advance.
~Louie
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Did you look for rules? It actually sounds more like a macro, if it is saving the attachment. There is no rule action to save attachments, but its fairly easy using a macro as long as the mailbox is open in Outlook.

Best guess: whatever was doing the saving was using the on-prem alias and that changed in the migration.
 
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