BCM Add On's and Customizations

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I just set up my BCM and everything is great. I run a Computer Service Firm and we need to be able to track Service Tickets and Time in BCM.




Does anyone know of an add on or the best way to create a customization to do this or should be looking into a third party solution?




Thanks in advance for your help!
 

threecreeks

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Outlook version
Outlook 2010 64 bit
Email Account
POP3
I have the same issue. Has no one replied to this with a suggestion?
 
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