Cannot add accounts to BCM

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M

MIKEL_MASON

Hi,
I am working on sat is on setting up a Business contact manager instance for
5 people to work in. I have set up and shared a bcm db on a sql server 05
that is on a WIN 2003 R2 server. I have successfully connected to the bcmdb
on my workstation(WINX64) and have successfuly set up a contact list.
When I try to add an account, I get the following error:

Creating an instance of the COM component with
CLSID{2C247F23-8591-11D1-B16A-00C0F0283628} from IClassFactory failed due to
the following error: 80040112

I have installed MSO 07 SP2 and the error occurs when the DB is on and off
line..

Any suggestions would be appreciated
Mike L.
 
Hi Mike

This can happen if you have incorrect permission or the below mentioned key
is missing from the registry

HKEY_CLASSES_ROOT\Licenses\ED4B87C4-9F76-11D1-8BF7-0000F8754DA1

If you find that the key is missing you need to export it from a working
machine and import it into the non working one.

If you have the key then you need to have the following permissions set for
Create owner when you click the advanced tab:

user = read
administrators = full control
system = full control

Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

"MIKEL_MASON" <MIKELMASON> wrote in message
news:C62AF494-8482-4D05-848D-3E0036AA10EF@microsoft.com...
> Hi,
> I am working on sat is on setting up a Business contact manager instance
> for
> 5 people to work in. I have set up and shared a bcm db on a sql server 05
> that is on a WIN 2003 R2 server. I have successfully connected to the
> bcmdb
> on my workstation(WINX64) and have successfuly set up a contact list.
> When I try to add an account, I get the following error:
>
> Creating an instance of the COM component with
> CLSID{2C247F23-8591-11D1-B16A-00C0F0283628} from IClassFactory failed due
> to
> the following error: 80040112
>
> I have installed MSO 07 SP2 and the error occurs when the DB is on and off
> line..
>
> Any suggestions would be appreciated
> > Mike L.


 
Hi Rahul,
Importing the key fixed it....

Thanx
Mike L.

"Raul Thomas" wrote:

> Hi Mike
>
> This can happen if you have incorrect permission or the below mentioned key
> is missing from the registry
>
> HKEY_CLASSES_ROOT\Licenses\ED4B87C4-9F76-11D1-8BF7-0000F8754DA1
>
> If you find that the key is missing you need to export it from a working
> machine and import it into the non working one.
>
> If you have the key then you need to have the following permissions set for
> Create owner when you click the advanced tab:
>
> user = read
> administrators = full control
> system = full control
>
> > Regards
>
> Rahul Thomas [MSFT]
>
> The posting is provided "AS IS" with no warranties and confers no rights.
> https://blogs.msdn.com/rathomas
>
> "MIKEL_MASON" <MIKELMASON> wrote in message
> news:C62AF494-8482-4D05-848D-3E0036AA10EF@microsoft.com...
> > Hi,
> > I am working on sat is on setting up a Business contact manager instance
> > for
> > 5 people to work in. I have set up and shared a bcm db on a sql server 05
> > that is on a WIN 2003 R2 server. I have successfully connected to the
> > bcmdb
> > on my workstation(WINX64) and have successfuly set up a contact list.
> > When I try to add an account, I get the following error:
> >
> > Creating an instance of the COM component with
> > CLSID{2C247F23-8591-11D1-B16A-00C0F0283628} from IClassFactory failed due
> > to
> > the following error: 80040112
> >
> > I have installed MSO 07 SP2 and the error occurs when the DB is on and off
> > line..
> >
> > Any suggestions would be appreciated
> > > > Mike L.

>

 
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