P
Peter Henderson
I have a user who receives 'unknown error 0x80040119' when she sends/receives on Outlook 2007. She is still able to both send and receive messages but the error appears each time she presses the send/receive within Outlook. Office Outlook Version is 12.06425.1000. Office has Service Pack 2 installed. The full error message reads "Outlook Send/Receive Progress, !Task 'her email address - Sending and Receiving reported error (0x80040119): unknown error 0x80040119". I have read the article at http://support.microsoft.com/default.aspx/kb/814441 which appears to address this issue. The article asks me to run Inbox Repair Tool on the PST folder but as there are no PST folders on my users hard drive, I cannot see how this article can apply.
More details: my user is on XP Service Pack 3 and is within a Domain. User profiles are roaming and are stored on a central file server. My user is able to save messages, contacts and calendar details without any problem.
When my user accesses the same email account using Outlook Web Access from outside the Intranet, the error does not occur.
However, when my user accesses the mail account using Outlook within the domain, the error does occur, regardless of which machine she uses.
More details: my user is on XP Service Pack 3 and is within a Domain. User profiles are roaming and are stored on a central file server. My user is able to save messages, contacts and calendar details without any problem.
When my user accesses the same email account using Outlook Web Access from outside the Intranet, the error does not occur.
However, when my user accesses the mail account using Outlook within the domain, the error does occur, regardless of which machine she uses.