Double clicking on from email address does no longer open corresponding contact in Outlook 2007

Not open for further replies.


I have a tricky one: Outlook 2007 used to open the corresponding contact when I double click on the from email address, as long as I have a contact saved with that email address. That's no longer the case, instead the " E-mail Properties" window appears, as if I have no cantact with this email address saved.

If I try look up contact from the right click context menu, I get the error that Outlook could not find a contact with this email address... Altough of course I do have the contact with this email address saved and it also appears when I search for it under my contacts. It happens with all my contacts, by the way.

I have only one Contacts folder in my Personal Folders and these Contacts are also choosen in " Show this address list first" and " Keep personal addresses in" in the Address Book options.

Who knows this phenomenon and the solution to the problem?

Thanks for any help,


Guruprasad Ra

Follow the instructions in this Microsoft Article KB 292883 and check if this workaround helps to resolve the issue.


Thanks, but the contact is in my local Contacts folder and not in the Global Address List... Juerg


You're my personal hero! That did the trick, great, thanks a lot.


Senior Member
Outlook version
Email Account
Exchange Server
Re: Double clicking on from email address does no longer open corresponding co

I just experienced the same thing.....and clear how to fix re the line: Creating New Outlook Profile and Open the old data file &nbsp

Is that a new macro?

Also, my contacts are in many different folders so need to find the contact of that email address throughtout all my contact folders.....

So what' the update from the "personal hero"?? She is the best!!


Senior Member
Outlook version
Email Account
Exchange Server
Re: Double clicking on from email address does no longer open corresponding co

Any update per my questions?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Double clicking on from email address does no longer open corresponding co

No macro - just bad HTML formatting on the board. :)

I've seen this problem before and I forget the cause or fix - Outlook either doesn't recognize the address as one that exists or something is preventing it from opening the contact. A new profile should fix it, but I'd first verify the To button brings up contacts in the address book.
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Outlook 2016 IOS recipients receive my paragraph double space as quadruple space Using Outlook 2
O Double line spacing - solved with minor drawback Using Outlook 0
T Double clik behavior on agenda open a new meeting request Using Outlook 1
Reji Rajan Double spotting Outlook VBA and Custom Forms 2
S Changing Double-Space Default When Replying To Emails Using Outlook 2
Y How do you stop double booking? Using Outlook 1
P double emails Using Outlook 1
F Public calander double booking Using Outlook 1
T drag drop/opening drop down/single click acts like double/highlighting Using Outlook 7
R Stop Double Booking Rooms Using Outlook 3
J Macro to open email (like double click) in Outlook Outlook VBA and Custom Forms 4
S Outlook Custom Form Scripting only working when clicking on "Run this form" Outlook VBA and Custom Forms 2
R What's supposed to appear when just clicking into the search field? Using Outlook 7
N contact notepad 'style' getting changed after clicking and running Activities Using Outlook 2
J Outlook 2013 when clicking To in a new email show Company names Using Outlook 0
S Calendar loops when clicking on calendar link to start it Using Outlook 1
C Set reminder / appointment by right clicking email Using Outlook 1
Z Outlook 2007, clicking email addresses fails to open Contact Using Outlook 0
J Outlook 2013 crashes saving VBA & clicking tools | digital signature Outlook VBA and Custom Forms 1
K Clicking reply on sent emails TO field Using Outlook 2
K blank emails generated in outbox when clicking on Inbox and other foders Using Outlook 0
D Prevent Outlook from resolving incomplete contact when clicking send Using Outlook 2
V Clicking box to delete junk mail doesn't stay Using Outlook 2
J Nothing happens after clicking on the link in my emails Using Outlook 3
J Outlook 2003 freezing when clicking on TO button Using Outlook 2
Commodore Is IMAP automatically refreshed when clicking the folder? Using Outlook 1
P Outlook closes down after clicking on the quick print icon. Using Outlook 3
A No profiles created problem in outlook after clicking outlook icon Using Outlook 0
S Outlook hangs when clicking on Calendar BCM (Business Contact Manager) 4
N Adding 'Add To Business Contacts' when right-clicking an email add BCM (Business Contact Manager) 2
M Outlook Macro to save as Email with a file name format : Date_Timestamp_Sender initial_Email subject Outlook VBA and Custom Forms 0
B Outlook 2019 Custom Email form - Edit default email form Outlook VBA and Custom Forms 6
F Add a category before "Send an Email When You Add an Appointment to Your Calendar" Outlook VBA and Custom Forms 0
T Problem when requesting to view an email in a browser Using Outlook 0
J Outlook 365 Forward Email Subject to my inbox when new email arrive in shared inbox Using Outlook 0
HarvMan Archive Email Manually Using Outlook 1
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
S New Email "From" box stopped working Using Outlook 0
Rupert Dragwater Duplicate email in Folder Using Outlook 7
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
W Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365 Using Outlook 1
MattC Changing the font of an email with VBA Outlook VBA and Custom Forms 0
L Specific Incoming Email Address Immediately Deleted Using Outlook 2
Witzker Outlook 2019 Macro to send an Email Template from User Defined Contact Form Outlook VBA and Custom Forms 0
Witzker Outlook 2019 Edit contact from email does not open the user defined contactform Using Outlook 3
V Macro to mark email with a Category Outlook VBA and Custom Forms 4
R Roadrunner Email Settings | Contact Roadrunner Customer Support Outlook VBA and Custom Forms 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
A How Do I Setup My Optonline.Net Email Account? Outlook VBA and Custom Forms 1

Similar threads