Mail in Control Panel Won't Launch

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David_H

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I'm in the progress of trying to migrate to a different Exchange hosting partner. I was starting to set up a new profile and now not only won't Outlook launch, but I can't even launch the mail icon in control panel. I thought I might have a corrupt profile - could that even stop the mail app in control panel from launching??

I did some Googling and only found a few references to this issue, I guess I am lucky :). Any suggestions? I'm guessing maybe I need to delete something in the registry?
 
When I said it won't launch, that's what I meant :). No error message, no nothing, the screen flashes as if it is trying to launch, then nothing happens.

As far as Outlook goes, if I try to launch it one of two things happens. First time it just doesn't start and same thing with subsequent attempts. So I go in and find idle Outlook processes running and force them closed. Next time I try to open it warns me that Outlook could not open the last time and asks if I want to open it in safe mode. I click yes and it still doesn't open. Then if I try to launch again it asks me if I want to repair and if I click yes it runs through a repair process that does nothing to fix the problem.
 
Found the profiles in the registry and deleted them. That fixed it. Interestingly, just deleting them would not do it, I also had to restart.
 
Restart Outlook or windows? :) Outlook would always need a restart - if windows needed restarted, its possible an addin prevented outlook from closing completely or otherwise caused problems.
 
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