We have 3 PCs running Office 2007 at one of our locations and everyone else running 2010. We have a user that moved to the larger location (using 2010) from the smaller one (2007) and is having issues launching Outlook at the smaller location when she goes back there from time to time.
When she moved to the new location, she had just gotten married, so her username and email address changed. When she logged into 2010, there were no issues but when she goes to the old location and logs in on 2007, she gets the following errors.
I created a new profile for her new username, which works until she restarts and tries to open Outlook again. What can I do to resolve this?
Thanks.
When she moved to the new location, she had just gotten married, so her username and email address changed. When she logged into 2010, there were no issues but when she goes to the old location and logs in on 2007, she gets the following errors.
- You have a previous version on Microsoft exchange messaging service create a new profile.
- The mail profile (user) was created with a newer version of outlook and might contain information that is not compatible with your current outlook version if you experience problems you can create a new profile in windows control panel open mail then click show profiles then click add.
- Cannot open your default email folders the information store could not be opened.
I created a new profile for her new username, which works until she restarts and tries to open Outlook again. What can I do to resolve this?
Thanks.