Reminder default time not going through

Status
Not open for further replies.
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hi,

I have a 2 hour default reminder time set up in the Outlook calendar. When I invite attendees into a calendar appointment, the reminder time defaults to 15 mins for all attendees, but still stays 2 hours on my PC.

Tried creating a new profile but the same thing happened. However, if I send the appointment from OWA, it works fine, all attendees get a 2 hour reminder time.

Any ideas on how to fix this?

Thanks.
 
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hey Diane,

This sounds bizarre. I've tested from two different computers both with Outlook 2010. If I manually change the reminder time on the appointment, that reminder time is sent through successfully to the attendees. If I leave it as the default, it is sent through as 15 minutes for all attendees, even if the default is set to 2 hours or so on my client.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are you sure it's "sent" as 15 minutes and not set as 15 minutes when received?

The reasoning behind using the recipients default reminder is that what 'works' for the organizer may not be the desired reminder time for the recipient. There are some bugs in the process - one is that when no reminder is set, the recipients get a 15 min reminder. Meeting Reminders are Set for the Recipient - Slipstick Systems
 
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
The reminder is sent as 2 hours, and shows as 2 hours in my Outlook client. However, the reminder defaults to 15 mins for all attendees on their clients.

This definitely doesn't happen when the appointment is sent through OWA (2010), where the reminder time set by the original sender is retained for all attendees, despite the reminder settings the attendees may have configured on their client.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I'll look into it because it shouldn't work like that. Do you know if the server has all the latest updates/RU?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
No, it hasn't. There are still issues with reminders. :(
 
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