Auto retrieve wont work

outlook 2013 will not auto retrieve even with time changed to 1 minute. Can someone help me out

  • outlook timing

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  • outlook timing is not functioning

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Frank Pita

New Member
Outlook version
Outlook 2013 64 bit
Email Account
i am using outlook 2013 64 bit and cannot get outlook to do an auto retieve.. it is only checking on manual
send/recieve. Can someone please help me out

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Do you get any error messages? How frequently are you checking for new messages? Ctrl+Alt+S to open the Send / Receive dialog to check the frequency and settings.

Have you tried deleting the SRS file for your profile and letting Outlook recreate it? Try or paste
%appdata%\microsoft\outlook in the address bar of windows explorer and press enter to find it.