Strange Outlook behavior when receiving emails. More info in the content...

Status
Not open for further replies.

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Hi,

I would like to report very strange issue that I'm experiencing with 2 specific email addresses on the same domain. Any comment and suggestion is highly appreciated that could help me solve the problem.

Here are the details:

I have several email addresses on the same domain which is: dekom dot co dot rs

On one PC that is running Windows XP sp2, and has outlook 2010 x86 installed I have only one email account and that is 3d at dekom dot co dot rs.

On the other one that is running Windows 7 professional sp1 x64 I have outlook 2010 with 2 pst files, in one there is info at tvojservis dot com and in the other there are 3 email accounts: catchall at dekom dot co dot rs, nedjo at dekom dot co dot rs and some third that is not important and it is some 3rd domain as well...

Only issue I have is that emails sent from 3d at dekom dot co dot rs to nedjo at dekom dot co dot rs were not delivered into outlook inbox. All others are functioning great, and even when I send vice versa, vrom nedjo to 3d account mails has been delivered without any issue.

I need to point out that emails when send from 3d to nedjo acc, are delivered in the webmail, but for some unknown reason Outlook just wont pick it up.

Any advice?

Ty in advance

Dean
 

Forum Admin

Senior Member
Re: Strange Outlook behavior when receiving emails. More info in the content..

it's odd that outlook won't download them - are you sure they aren't in the junk folder or moved/deleted by rules? That is the usual cause - if outlook isn't downloading them, it means the message is corrupt and typically, that prevents later messages from being downloaded.
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

Ty for taking interest in my case here.

It might have to do with the rules as I have few, but even when I turn them off (all of them) same thing happens.

I doubt that email are corrupted as they are coming from the same domain and I sent bunch of them from that account. When I send same email to other addresses in and outside that domain they are delivered so I highly doubt that msgs are problem.

But now, as you mentioned rules, I suspect something is wrong with them even when I turn them off.

Is there some thing I can do to delete all rules and its settings in outlook 2010?

Ty in advanced

Dean
 

Forum Admin

Senior Member
Re: Strange Outlook behavior when receiving emails. More info in the content..

You can export the rules to a file then delete them then restart outlook with the /cleanrules switch.

Actually before doing that, I'd test it in safe mode. To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

I will try that and let you know what I accomplished.

Ty
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

Non of the thing worked.

I started Outlook with the switch after I deleted all the rules but still wont pick up the emails.

Same in the safe mode...

Any other suggestion?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Strange Outlook behavior when receiving emails. More info in the content..

Are you sure its not going into junk mail?

Make a new test profile for the nedjo address (that is the one that isn't downloading the message, correct?) - use a new pst file and see if it works.
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

Hi Diane,

I'm pretty sure that it is not going into spam folder, double checked.

I will try what you suggested and get back here with the results.

Ty

Dean
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Outlook 2007 Add-in strange load behavior Outlook VBA and Custom Forms 10
M Outlook.com autocomplete list invaded by strange items Using Outlook.com accounts in Outlook 7
A Outlook 2016 - adding outlook.com account creates a new/strange address Using Outlook.com accounts in Outlook 18
M Outlook adds strange characters inserted into the Subject Line Using Outlook 2
A Two strange calender problems in Outlook 2003 ... Using Outlook 2
B strange change in Outlook 2000 forms Outlook VBA and Custom Forms 1
E Strange save request when closing Outlook 2007 Outlook VBA and Custom Forms 4
E Strange save request when closing Outlook 2007 Outlook VBA and Custom Forms 4
P Strange Calendar Entries Using Outlook 4
ManaarZakaria I'm afraid of this issue, cause of strange error Exchange Server Administration 2
E Strange Send/Receive count Using Outlook 3
F Strange problem with calendars Using Outlook 3
S Strange Behaviour of Explorer Object. Outlook VBA and Custom Forms 1
I Outlook for Mac 2019 using on desktop and laptop IMAP on both need help with folders Using Outlook 1
A Reminder duplication Outlook and Outlook.com Using Outlook.com accounts in Outlook 5
F Moving Outlook to new PC Using Outlook 0
mll persistently customise columns in outlook advanced search Using Outlook 3
Ken Pascoe Outlook Categories Quick List Using Outlook 0
M All fonts in Outlook emails display with exaggerated character spacing Using Outlook 1
talla Can't open Outlook Item. Using Outlook 0
C Can't Locate an Unread Message in my Outlook view pane Using Outlook 0
C Outlook 2007 Removing then adding account restores junk email processing Using Outlook 0
P Importing other e-mail accounts into Outlook Using Outlook 1
J Read Outlook Form fields Outlook VBA and Custom Forms 3
B Inconsistent handling of message read/unread status by Outlook Using Outlook 3
R Rogue Outlook Rule ? Using Outlook 2
S vba outlook search string with special characters Outlook VBA and Custom Forms 1
F Wishlist Outlook suddenly began synchronizing deleted items every time I delete a single email. Using Outlook 2
U Outlook 2019 VBA run-time error 424 Outlook VBA and Custom Forms 2
K Outlook 2019 Randomly Disconnecting from Gmail Servers Using Outlook 8
P Outlook calendar and contacts sync problem-outlook disconnects Using Outlook.com accounts in Outlook 2
HarvMan Toggle between calendar and email in Outlook 365 Using Outlook 7
V Outlook error 500 Using Outlook 2
F Email being marked as Spam by Gmail and not being visible in Outlook Using Outlook 5
S Mac Outlook 365 Questions Using Outlook 1
M Outlook calendar is missing Using Outlook 2
G Save and Rename Outlook Email Attachments Outlook VBA and Custom Forms 0
G Trigger script without restaring outlook Outlook VBA and Custom Forms 7
T Have you written an articles about Outlook? Using Outlook 3
V Compound IF, OR, AND in Outlook form Outlook VBA and Custom Forms 4
A Any way to make Outlook Calendar invitations look right to Gmail/Google Calendar users? Using Outlook 3
R Outlook 365 update sets delete from server flag Using Outlook 1
M How to setup outlook after importing old account information - Entering email account info creates with "(1)" after the account! Using Outlook 1
P Prevent Outlook 2016 from using DASL filter Using Outlook 4
I Button PDF in Outlook Contact custom form Outlook VBA and Custom Forms 1
G VBA to save selected Outlook msg with new name in selected network Windows folder Outlook VBA and Custom Forms 1
X Outlook automation pull from PDF Using Outlook 5
O Outlook 365 - How to create / copy a new contact from an existing one? Using Outlook 3
M Gmail address associated with Outlook on new phone Using Outlook 9
D Cannot populate certain UserProperties in Outlook from Excel Outlook VBA and Custom Forms 2

Similar threads

Top