Strange Outlook behavior when receiving emails. More info in the content...

Status
Not open for further replies.

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Hi,

I would like to report very strange issue that I'm experiencing with 2 specific email addresses on the same domain. Any comment and suggestion is highly appreciated that could help me solve the problem.

Here are the details:

I have several email addresses on the same domain which is: dekom dot co dot rs

On one PC that is running Windows XP sp2, and has outlook 2010 x86 installed I have only one email account and that is 3d at dekom dot co dot rs.

On the other one that is running Windows 7 professional sp1 x64 I have outlook 2010 with 2 pst files, in one there is info at tvojservis dot com and in the other there are 3 email accounts: catchall at dekom dot co dot rs, nedjo at dekom dot co dot rs and some third that is not important and it is some 3rd domain as well...

Only issue I have is that emails sent from 3d at dekom dot co dot rs to nedjo at dekom dot co dot rs were not delivered into outlook inbox. All others are functioning great, and even when I send vice versa, vrom nedjo to 3d account mails has been delivered without any issue.

I need to point out that emails when send from 3d to nedjo acc, are delivered in the webmail, but for some unknown reason Outlook just wont pick it up.

Any advice?

Ty in advance

Dean
 

Forum Admin

Senior Member
Re: Strange Outlook behavior when receiving emails. More info in the content..

it's odd that outlook won't download them - are you sure they aren't in the junk folder or moved/deleted by rules? That is the usual cause - if outlook isn't downloading them, it means the message is corrupt and typically, that prevents later messages from being downloaded.
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

Ty for taking interest in my case here.

It might have to do with the rules as I have few, but even when I turn them off (all of them) same thing happens.

I doubt that email are corrupted as they are coming from the same domain and I sent bunch of them from that account. When I send same email to other addresses in and outside that domain they are delivered so I highly doubt that msgs are problem.

But now, as you mentioned rules, I suspect something is wrong with them even when I turn them off.

Is there some thing I can do to delete all rules and its settings in outlook 2010?

Ty in advanced

Dean
 

Forum Admin

Senior Member
Re: Strange Outlook behavior when receiving emails. More info in the content..

You can export the rules to a file then delete them then restart outlook with the /cleanrules switch.

Actually before doing that, I'd test it in safe mode. To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

I will try that and let you know what I accomplished.

Ty
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

Non of the thing worked.

I started Outlook with the switch after I deleted all the rules but still wont pick up the emails.

Same in the safe mode...

Any other suggestion?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Strange Outlook behavior when receiving emails. More info in the content..

Are you sure its not going into junk mail?

Make a new test profile for the nedjo address (that is the one that isn't downloading the message, correct?) - use a new pst file and see if it works.
 

dolke

Member
Outlook version
Outlook 2010 64 bit
Email Account
POP3
Re: Strange Outlook behavior when receiving emails. More info in the content..

Hi Diane,

I'm pretty sure that it is not going into spam folder, double checked.

I will try what you suggested and get back here with the results.

Ty

Dean
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
S Outlook 2007 Add-in strange load behavior Outlook VBA and Custom Forms 10
M Outlook.com autocomplete list invaded by strange items Using Outlook.com accounts in Outlook 7
A Outlook 2016 - adding outlook.com account creates a new/strange address Using Outlook.com accounts in Outlook 18
M Outlook adds strange characters inserted into the Subject Line Using Outlook 2
A Two strange calender problems in Outlook 2003 ... Using Outlook 2
B strange change in Outlook 2000 forms Outlook VBA and Custom Forms 1
E Strange save request when closing Outlook 2007 Outlook VBA and Custom Forms 4
E Strange save request when closing Outlook 2007 Outlook VBA and Custom Forms 4
B Strange MAPI/Exchange/IMAP behaviour in OL 2016 under10.0.19044.2006 Using Outlook 0
P Strange Calendar Entries Using Outlook 4
ManaarZakaria I'm afraid of this issue, cause of strange error Exchange Server Administration 2
E Strange Send/Receive count Using Outlook 3
F Strange problem with calendars Using Outlook 3
S Strange Behaviour of Explorer Object. Outlook VBA and Custom Forms 1
Retired Geek Outlook for the MAC with Yahoo accounts now very broken Using Outlook 6
S Outlook 2002- "Send" button has disappeared. Help please. Using Outlook 1
L How Stop Outlook Nag Messages Using Outlook 1
TomHuckstep Remove Send/Receive All Folders (IMAP/POP) button from Outlook 365 Ribbon Using Outlook 1
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0
icacream Outlook 2021 - Google calendar in the peek Using Outlook 0
e_a_g_l_e_p_i Question about installing my Gmail account on my iPhone but still getting messages downloaded to my desktop Outlook. Using Outlook 3
F Want to add second email to Outlook for business use Using Outlook 5
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
M using excel to sort outlook appointment items Outlook VBA and Custom Forms 4
e_a_g_l_e_p_i MY Outlook 2021 changed the format of the shortcuts for mail, calendar etc. Using Outlook 10
Z Outlook 2021 Outlook new emails notification not working Using Outlook 5
K Changing the Deleted Items location in Outlook 2019 Using Outlook 2
J Outlook 365 Outlook Macro to Sort emails by column "Received" to view the latest email received Outlook VBA and Custom Forms 0
V How to use Comas in a picklist in Outlook forms Outlook VBA and Custom Forms 3
e_a_g_l_e_p_i Question about reinstalling Outlook 2021 Using Outlook 5
A Outlook 365 Outlook (part of 365) now working offline - argh Using Outlook 5
M Outlook Macro to save as Email with a file name format : Date_Timestamp_Sender initial_Email subject Outlook VBA and Custom Forms 0
G LinkedIn tab missing in Outlook 365 (but working in OWA) Using Outlook 0
Jay Freedman Outlook forgets "not junk" marking Using Outlook 0
KurtLass Opening Graphics Attachments in Outlook 2021 Using Outlook 0
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
B Outlook config download Outlook VBA and Custom Forms 1
M Short term workaround for when Outlook searching stopped functioning Using Outlook 0
D Outlook 2016 Creating an outlook Macro to select and approve Outlook VBA and Custom Forms 0
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
BartH VBA no longer working in Outlook Outlook VBA and Custom Forms 1
L Synch Outlook 365 calendar with iPhone Using Outlook 0
W Can vba(for outlook) do these 2 things or not? Outlook VBA and Custom Forms 2
S Outlook 2016 and Acrobat PDFMaker Office COM Addin Using Outlook 0
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
M Outlook 365 Rename Outlook Priority Using Outlook 3
R Outlook 2019 accesses POP3 but says its offline (because of IMAP servers?) Using Outlook 0
R Outlook Working off line Using Outlook 0
D Outlook 365 Custom forms field limit? Outlook VBA and Custom Forms 4
W Outlook 2016 MSI - Possible to make work with O365 modern Auth & Win7? Using Outlook 4

Similar threads

Top