Automatically expand a folder when new mail arrives

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Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Hello,

I have set up a number of rules for sorting mail into folders. I would like my folders to be collapsed unless some new mail has come in. As I have researched this issue online, I keep hearing that the default is for folders to expand when new mail comes in, but that hasn't been the case for me.

I have found that if I open up Outlook, it will open with folders expanded if they have new mail. However, if outlook is currently open, and new mail comes in, the folders will not expand in response. I have tested this by creating new folders and rules, then sending email that fits those rules. If Outlook is currently open and a folder is collapsed, I won't know if new mail has come into a subfolder.

Is there a way to fix this?

Brian
 
Are the rules client side? When the messages are moved server side, it won't expend the folders. They need to be moved by client side rules.

The rules are definitely client side. I set them up myself, they're not dictated by the enterprise.
 
No, I'm out of ideas. :) Are you moving them to folders in your Exchange mailbox or into a pst file?
 
Hoping to bump this up, as I never reached resolution

The only way I was able to eliminate this annoyance was with another annoyance. Removing "mark it as read" from the rule did it for me, though now I have a ton of "unread" mail.
 
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