Deleting Nested Attachments

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Brad H

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Hi everyone,

I received an email from someone that had 2 attachments. Both attachments were other email messages between her and someone else, and both of those emails had the same large Excel files attached to them (the same 3 Excel files, attached to 2 different emails, both of which were attached to the email she sent me). This had the effect of making her email to me over 5megs in size.

I'm familiar with how to delete attachments from an email, but in this case I want to keep the emails that were attached, and just delete the Excel files that were attached to those emails. I recall being able to do this in previous versions of Outlook, but I'm having trouble in 2013. If I open one of the attachments, right click on the Excel file attached to it, and choose "remove attachment", nothing happens. I don't get an error message, but the Excel file also does not go away. The actions button will not allow me to "edit message" - it's greyed out.

Anyone have any suggestions?

Thanks
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are you opening the messages or using the reading pane? Try opening the message and setting it to Edit message then open the attached message and do the same. Delete the attachments and save the message attachments then save the message.
 

Brad H

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Thank you - your suggestion worked.

I had been trying to do this by completely opening the email (i.e. not in the reading pane), but my prolbem was that I didn't click "edit message" on the main email. I clicked through it to the attachment and then tried to edit it and it was greyed out. Editing the main email first then clicking through worked.

Thanks.
 
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