Deleting Synchronisation of Old Accounts

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Roger Stenson

New Member
Outlook version
Outlook 2016 64 bit
Email Account
Outlook.com (as MS Exchange)
Hi all
I am on the latest version of Outlook made available through my Office 365 subscription. My W10 and Office updates are fully up to date
I keep getting the email illustrated at the bottom of this note The instructions as supplied don't help because no where in my new account settings can I find my way back to the form where I included some old email addresses yonks ago.

I feel I have explored every field in my current account settings and in the icons in the bar.. I used to access it through a settings icon on the left of the screen but there is no sign of that.

The email refers the new mail experience. If you could tell me how to access that it sound like a way forward
Roger Stenson







It looks like we don't have permission to get email for rs022x4706@ntlworld.com.
Account Status:
The last successful sync was on 29/08/2017 09:05:30 UTC.
How to Fix It
If you're using the new Mail experience in Outlook.com:
• On the toolbar, select the Settings icon, then select View all Outlook settings.



• Select Sync email to see your Connected accounts.
• Check the details for the connected account that's stopped working and correct the problem.
If you're using the Classic version of Outlook.com:
• On the toolbar, select the Settings icon > Mail > Connected accounts.



• Check the details for the connected account that's stopped working and correct the problem.
Note: To stop receiving these notifications, please remove or fix the connected account that's not syncing.
Microsoft will never ask for your password over email.
This system notification isn't an email message and you can't reply to it.
 
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