maintain email on outlook 2010

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elzahy

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Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Dear all,

I'm currently working as helpdesk as I have facing a user and we have no idea on how to assist her.

She has two folders and she would like to set rules in the outlook.

Requirement

1) A one day old email (yesterday) email have to moved to another folder
2) Except for the email that is flagged or unread

Meaning, the main inbox that receive email, will only have TODAY email, flagged and unread emails.

Other than that, the one day old email will auto moved to the specific folder everyday.

I have just started this job and I really need help on this. I have tried to remote user's pc and tried to set rules, however there is no rules for yesterday email to move, only auto archive but it will caused ALL emails included the flagged email will be moved to specific folder.

Kindly advise me T__T, thank you in advance..
 
Rules don't run automatically on old mail. You can use a macro or a rules utility like Auto-Mate ot move the mail. Of course, using run rules later is also an option.
http://www.slipstick.com/developer/macro-move-aged-mail/ - this can be trigged in a start up macro so it runs when she logs into outlook.

If you use run rules now, you can set exceptions and set a date so it skips new mail.
 
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