Mail Merge status remaining "Not Executed"

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holbrog

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
Hi

Just started using BCM (Outlook 2010) and cannot get marketing mail merges to come up as “executed”.

I’ve used Word and Mail Merge Toolkit for years (so I can add attachments to my mail merges in Word). Now I simply want BCM to log these campaigns.

I follow the steps (select Word as the Content Source – launch etc etc) but when the merge takes place (it sends successfully with my individualised emails and attachments enclosed also) and I save the Word document and save and close the BCM mail merge window – the status remains as “Not executed” with the Mass Email tab.

I’m guessing this will have consequences for any replies I get back from my campaign!

If I don’t use the Mail Merge Toolkit at the end of the step by step Word mailing wizard and instead simply use Word’s Merge to Email option – BCM’s status comes up as “executed” BUT I cant attach a file using this method. So its not an option.

Nor can I customise individual emails if I use BCM’s Outlook Editor Option and I have no interest in fumbling around in Publisher – far too fiddly to send a simple email.

How do I either :
a) Get BMC to recognise that the mail merge has successfully been sent from Word when using the Mail Merge Took kit Add on or
b) Manually adjust the status to executed within BCM afterwards?
Any help would be gratefully received.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I don't know why the two programs aren't getting along and I'm not sure how to fix it. (I was hoping one of the forum regulars would jump in with an answer. )

You can use VBA to add attachments during a merge.
http://www.slipstick.com/developer/code-samples/mark-mail-merge-messages-as-urgent/ is one sample.

This macro doesn't use Word : http://www.slipstick.com/developer/merge-email-without-using-word/

I have another one that uses word & merge fields but haven't published it yet - i guess I should finish the article...
 
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