Outlook Crashing on Specific BCM Lead File

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C

chockomonkey

Senior Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
So basically, regardless of profile or computer, a specific BCM Lead file will crash outlook if clicked.

Here's the Event details:

Crash Event said:
Event ID 1001

Fault bucket 120733559, type 22
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: outlook.exe
P2: 14.0.4760.1000
P3: 4ba8fefd
P4: System.Data
P5: 2.0.0.0
P6: 530f04cc
P7: 2d24
P8: d
P9: DESLN42EBWMODXJIC4SNFB0CYEHCAGZN
P10:

Attached files:
C:\Users\scottw\AppData\Local\Temp\76414406.cvr
C:\Users\scottw\AppData\Local\Temp\CVR4BC6.tmp.cvr

These files may be available here:
C:\Users\scottw\AppData\Local\Microsoft\Windows\WER\ReportArchive\Critical_outlook.exe_6161fef30a6bbbde85d2d208e56f0c545c7b8_17ea32ab

Analysis symbol:
Rechecking for solution: 0
Report Id: f41fd8ce-50c0-11e4-86a3-001bfcee582e
Report Status: 0
Click to expand...

This is the first time in about 6 years of use that anything like this has ever happened, and I'm a little worried it's a sign of bad things to come. Hopefully not!

Has anyone had this issue? Can anyone who knows SQL help me with a script to remove this entire Lead from the system?

Any help would be great, thanks!
 
So far didn't faced this issue.
But what should be avoided: scrolling with the mouse scroll wheel because Outlook will instantly crash.

Did you try recreating the affected Contact?

Cheers
W
 
In order to delete it I had to run the following script:

UPDATE dbo.ContactMaintable SET IsDeletedLocally=1 WHERE FullName='Name of Corrupted Contact';

Once it was in the Deleted Items, I was able to permanently delete it. I'll post back when we recreate it and if any other fallout occurs.
 
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