Outlook (365) is crashing as soon as its opened

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Chrisokia

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
I have 365 and Outlook has started crashing recently. I open it and it looks for mail and crash....
I did an online full repair but its still crashing.

I *really* don't want to reinstall....there is a ton of configuring to be done if I start over. Good thing outlook.com is quality webmail.

Here's the report:


Application Name: OUTLOOK.EXE Application Version: 16.0.8201.2075 Application Timestamp: 592b575c Fault Module Name: OUTLMIME.DLL Fault Module Version: 16.0.8201.2025 Fault Module Timestamp: 5918d8e4 Exception Code: c0000005 Exception Offset: 0003dfbd OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033

Additional information about the problem: LCID: 1033 skulcid: 1033
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It could be a corrupt data file - I'm assuming the outlook.com account is in as exchange? Do you have any other accounts in your profile?

You can rename the data file and see if outlook opens ok.


Sent from my iPhone using Tapatalk
 

Chrisokia

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
It could be a corrupt data file - I'm assuming the outlook.com account is in as exchange? Do you have any other accounts in your profile?

You can rename the data file and see if outlook opens ok.


Sent from my iPhone using Tapatalk
Sorry for the late reply. I have POP, IMAP and outlook.com files. I open up several data files.
 
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