Outlook (365) is crashing as soon as its opened

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Chrisokia

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
I have 365 and Outlook has started crashing recently. I open it and it looks for mail and crash....
I did an online full repair but its still crashing.

I *really* don't want to reinstall....there is a ton of configuring to be done if I start over. Good thing outlook.com is quality webmail.

Here's the report:


Application Name: OUTLOOK.EXE Application Version: 16.0.8201.2075 Application Timestamp: 592b575c Fault Module Name: OUTLMIME.DLL Fault Module Version: 16.0.8201.2025 Fault Module Timestamp: 5918d8e4 Exception Code: c0000005 Exception Offset: 0003dfbd OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033

Additional information about the problem: LCID: 1033 skulcid: 1033
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It could be a corrupt data file - I'm assuming the outlook.com account is in as exchange? Do you have any other accounts in your profile?

You can rename the data file and see if outlook opens ok.


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C

Chrisokia

Senior Member
Outlook version
Outlook 2016 64 bit
Email Account
IMAP
Diane Poremsky said:
It could be a corrupt data file - I'm assuming the outlook.com account is in as exchange? Do you have any other accounts in your profile?

You can rename the data file and see if outlook opens ok.


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Click to expand...

Sorry for the late reply. I have POP, IMAP and outlook.com files. I open up several data files.
 
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