Hi everybody!
I am moving in less than a week and I desperately need to back up my Outlook to an external drive because my desktop computer is going on the moving van. I added the Outlook backup add-in today, but it is not working. I have it set (under options) to save to K:\Outlook\outlook backup.pst When I exit Outlook, I get this message: The J:\Outlook\folder does not exist. The file might have been moved or deleted. Do you want to create it?
How can I get it to stop looking for a J drive? I don't have anything in my J drive, so even if I choose yes to create it, it is unable to create the Outlook folder and the system cannot find the path specified.
Steps I have tried so far, which have failed:
1. Reboot the computer
2. Disable and re-enable add-ins
3. Delete and re-install the add-in
4. Try saving to a different external drive
I am moving in less than a week and I desperately need to back up my Outlook to an external drive because my desktop computer is going on the moving van. I added the Outlook backup add-in today, but it is not working. I have it set (under options) to save to K:\Outlook\outlook backup.pst When I exit Outlook, I get this message: The J:\Outlook\folder does not exist. The file might have been moved or deleted. Do you want to create it?
How can I get it to stop looking for a J drive? I don't have anything in my J drive, so even if I choose yes to create it, it is unable to create the Outlook folder and the system cannot find the path specified.
Steps I have tried so far, which have failed:
1. Reboot the computer
2. Disable and re-enable add-ins
3. Delete and re-install the add-in
4. Try saving to a different external drive