Hi All,
i have put together a macro to measure reponse time taken for an email response in a shared emailbox.
it works fine in picking all the items from inbox but fails to pick any email sent by users. Email goes from personal inbox. Here is the macro for understanding. Can anyone please rectify so that all responses do get picked as well.
Option Explicit
Public ns As Outlook.Namespace
Private Const EXCHIVERB_REPLYTOSENDER = 102
Private Const EXCHIVERB_REPLYTOALL = 103
Private Const EXCHIVERB_FORWARD = 104
Private Const PR_LAST_VERB_EXECUTED = "http://schemas.microsoft.com/mapi/proptag/0x10810003"
Private Const PR_LAST_VERB_EXECUTION_TIME = "http://schemas.microsoft.com/mapi/proptag/0x10820040"
Private Const PR_SMTP_ADDRESS = "http://schemas.microsoft.com/mapi/proptag/0x39FE001E"
Private Const PR_RECEIVED_BY_ENTRYID As String = "http://schemas.microsoft.com/mapi/proptag/0x003F0102"
Private Function GetReply(olMailItem As MailItem) As MailItem
On Error Resume Next
Dim conItem As Outlook.Conversation
Dim ConTable As Outlook.Table
Dim ConArray() As Variant
Dim MsgItem As MailItem
Dim lp As Long
Dim LastVerb As Long
Dim VerbTime As Date
Dim Clockdrift As Long
Dim OriginatorID As String
Set conItem = olMailItem.GetConversation
OriginatorID = olMailItem.PropertyAccessor.BinaryToString(olMailItem.PropertyAccessor.GetProperty(PR_RECEIVED_BY_ENTRYID))
If Not conItem Is Nothing Then
Set ConTable = conItem.GetTable
ConArray = ConTable.GetArray(ConTable.GetRowCount)
LastVerb = olMailItem.PropertyAccessor.GetProperty(PR_LAST_VERB_EXECUTED)
Select Case LastVerb
Case EXCHIVERB_REPLYTOSENDER, EXCHIVERB_REPLYTOALL, EXCHIVERB_FORWARD
VerbTime = olMailItem.PropertyAccessor.GetProperty(PR_LAST_VERB_EXECUTION_TIME)
VerbTime = olMailItem.PropertyAccessor.UTCToLocalTime(VerbTime)
Debug.Print "Reply to " & olMailItem.Subject & " sent on (local time): " & VerbTime
For lp = 0 To UBound(ConArray)
If ConArray(lp, 4) = "IPM.Note" Then
Set MsgItem = ns.GetItemFromID(ConArray(lp, 0))
If Not MsgItem.Sender Is Nothing Then
If OriginatorID = MsgItem.Sender.ID Then
Clockdrift = DateDiff("s", VerbTime, MsgItem.SentOn)
If Clockdrift >= 0 And Clockdrift < 300 Then
Set GetReply = MsgItem
Exit For
End If
End If
End If
End If
Next
Case Else
End Select
End If
End Function
Public Sub ListIt()
Dim myOlApp As New Outlook.Application
Dim myItem As Object
Dim myReplyItem As Outlook.MailItem
Dim myFolder As Folder
Dim xlRow As Long
Dim olsharename as outlook.Mailitem
Set ns = myOlApp.GetNamespace("MAPI")
Set olsharename = createrecipient("Mailbox name")
Set myFolder = ns.GetSharedDefaultFolder(olSharename,olFolderInbox)
xlRow = 3
For Each myItem In myFolder.Items
If myItem.Class = olMail Then
Set myReplyItem = GetReply(myItem)
If Not myReplyItem Is Nothing Then
PopulateSheet ActiveSheet, myItem, myReplyItem, xlRow
xlRow = xlRow + 1
Else: PopulateSheet ActiveSheet, myItem, myReplyItem, xlRow
xlRow = xlRow + 1
End If
End If
DoEvents
Next
MsgBox "Done"
End Sub
Private Sub PopulateSheet(mySheet As Worksheet, myItem As MailItem, myReplyItem As MailItem, xlRow As Long)
On Error Resume Next
Dim recips() As String
Dim Recipients As Outlook.Recipient
Dim lp As Long
With mySheet
.Cells(xlRow, 1).FormulaR1C1 = myItem.Sender.PropertyAccessor.GetProperty(PR_SMTP_ADDRESS)
.Cells(xlRow, 2).FormulaR1C1 = myItem.Subject
.Cells(xlRow, 3).FormulaR1C1 = myItem.ReceivedTime
.Cells(xlRow, 4).FormulaR1C1 = myItem.Categories
.Cells(xlRow, 5).FormulaR1C1 = myReplyItem.Sender.PropertyAccessor.GetProperty(PR_SMTP_ADDRESS)
For lp = 0 To myReplyItem.Recipients.Count - 1
ReDim Preserve recips(lp) As String
recips(lp) = myReplyItem.Recipients(lp + 1).Address
Next
.Cells(xlRow, 6).FormulaR1C1 = myReplyItem.To
.Cells(xlRow, 7).FormulaR1C1 = myReplyItem.CC
.Cells(xlRow, 8).FormulaR1C1 = myReplyItem.Subject
.Cells(xlRow, 9).FormulaR1C1 = myReplyItem.SentOn
If .Cells(xlRow, 5).Value = "" Then
.Cells(xlRow, 11).FormulaR1C1 = "=Now()-RC[-8]"
.Cells(xlRow, 11).NumberFormat = "[h]:mm:ss"
Else
.Cells(xlRow, 10).FormulaR1C1 = "=RC[-1]-RC[-7]"
.Cells(xlRow, 10).NumberFormat = "[h]:mm:ss"
End If
End With
End Sub
i have put together a macro to measure reponse time taken for an email response in a shared emailbox.
it works fine in picking all the items from inbox but fails to pick any email sent by users. Email goes from personal inbox. Here is the macro for understanding. Can anyone please rectify so that all responses do get picked as well.
Option Explicit
Public ns As Outlook.Namespace
Private Const EXCHIVERB_REPLYTOSENDER = 102
Private Const EXCHIVERB_REPLYTOALL = 103
Private Const EXCHIVERB_FORWARD = 104
Private Const PR_LAST_VERB_EXECUTED = "http://schemas.microsoft.com/mapi/proptag/0x10810003"
Private Const PR_LAST_VERB_EXECUTION_TIME = "http://schemas.microsoft.com/mapi/proptag/0x10820040"
Private Const PR_SMTP_ADDRESS = "http://schemas.microsoft.com/mapi/proptag/0x39FE001E"
Private Const PR_RECEIVED_BY_ENTRYID As String = "http://schemas.microsoft.com/mapi/proptag/0x003F0102"
Private Function GetReply(olMailItem As MailItem) As MailItem
On Error Resume Next
Dim conItem As Outlook.Conversation
Dim ConTable As Outlook.Table
Dim ConArray() As Variant
Dim MsgItem As MailItem
Dim lp As Long
Dim LastVerb As Long
Dim VerbTime As Date
Dim Clockdrift As Long
Dim OriginatorID As String
Set conItem = olMailItem.GetConversation
OriginatorID = olMailItem.PropertyAccessor.BinaryToString(olMailItem.PropertyAccessor.GetProperty(PR_RECEIVED_BY_ENTRYID))
If Not conItem Is Nothing Then
Set ConTable = conItem.GetTable
ConArray = ConTable.GetArray(ConTable.GetRowCount)
LastVerb = olMailItem.PropertyAccessor.GetProperty(PR_LAST_VERB_EXECUTED)
Select Case LastVerb
Case EXCHIVERB_REPLYTOSENDER, EXCHIVERB_REPLYTOALL, EXCHIVERB_FORWARD
VerbTime = olMailItem.PropertyAccessor.GetProperty(PR_LAST_VERB_EXECUTION_TIME)
VerbTime = olMailItem.PropertyAccessor.UTCToLocalTime(VerbTime)
Debug.Print "Reply to " & olMailItem.Subject & " sent on (local time): " & VerbTime
For lp = 0 To UBound(ConArray)
If ConArray(lp, 4) = "IPM.Note" Then
Set MsgItem = ns.GetItemFromID(ConArray(lp, 0))
If Not MsgItem.Sender Is Nothing Then
If OriginatorID = MsgItem.Sender.ID Then
Clockdrift = DateDiff("s", VerbTime, MsgItem.SentOn)
If Clockdrift >= 0 And Clockdrift < 300 Then
Set GetReply = MsgItem
Exit For
End If
End If
End If
End If
Next
Case Else
End Select
End If
End Function
Public Sub ListIt()
Dim myOlApp As New Outlook.Application
Dim myItem As Object
Dim myReplyItem As Outlook.MailItem
Dim myFolder As Folder
Dim xlRow As Long
Dim olsharename as outlook.Mailitem
Set ns = myOlApp.GetNamespace("MAPI")
Set olsharename = createrecipient("Mailbox name")
Set myFolder = ns.GetSharedDefaultFolder(olSharename,olFolderInbox)
xlRow = 3
For Each myItem In myFolder.Items
If myItem.Class = olMail Then
Set myReplyItem = GetReply(myItem)
If Not myReplyItem Is Nothing Then
PopulateSheet ActiveSheet, myItem, myReplyItem, xlRow
xlRow = xlRow + 1
Else: PopulateSheet ActiveSheet, myItem, myReplyItem, xlRow
xlRow = xlRow + 1
End If
End If
DoEvents
Next
MsgBox "Done"
End Sub
Private Sub PopulateSheet(mySheet As Worksheet, myItem As MailItem, myReplyItem As MailItem, xlRow As Long)
On Error Resume Next
Dim recips() As String
Dim Recipients As Outlook.Recipient
Dim lp As Long
With mySheet
.Cells(xlRow, 1).FormulaR1C1 = myItem.Sender.PropertyAccessor.GetProperty(PR_SMTP_ADDRESS)
.Cells(xlRow, 2).FormulaR1C1 = myItem.Subject
.Cells(xlRow, 3).FormulaR1C1 = myItem.ReceivedTime
.Cells(xlRow, 4).FormulaR1C1 = myItem.Categories
.Cells(xlRow, 5).FormulaR1C1 = myReplyItem.Sender.PropertyAccessor.GetProperty(PR_SMTP_ADDRESS)
For lp = 0 To myReplyItem.Recipients.Count - 1
ReDim Preserve recips(lp) As String
recips(lp) = myReplyItem.Recipients(lp + 1).Address
Next
.Cells(xlRow, 6).FormulaR1C1 = myReplyItem.To
.Cells(xlRow, 7).FormulaR1C1 = myReplyItem.CC
.Cells(xlRow, 8).FormulaR1C1 = myReplyItem.Subject
.Cells(xlRow, 9).FormulaR1C1 = myReplyItem.SentOn
If .Cells(xlRow, 5).Value = "" Then
.Cells(xlRow, 11).FormulaR1C1 = "=Now()-RC[-8]"
.Cells(xlRow, 11).NumberFormat = "[h]:mm:ss"
Else
.Cells(xlRow, 10).FormulaR1C1 = "=RC[-1]-RC[-7]"
.Cells(xlRow, 10).NumberFormat = "[h]:mm:ss"
End If
End With
End Sub