RE: Installation Problem

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R

rwbta

Based on info on this page:

http://office.microsoft.com/en-us/help/HP011128601033.aspx, I simply

uninstalled the existing Microsoft Office 2007 Primary Interops via Vista's

Programs and Features (formerly Add and Remove Programs) and re-ran the

Business Contact Manager installation. It worked like a charm.

Too bad MS doesn't bother to suggest when the error message initially comes

up. It would save MS money, Support time and effort, and Users a great deal

of frustration and disappointment.

"AZ_Man" wrote:


> When I attempt to install Outlook Business Contact Manager (Office 2007) from
> the second CD I get the folloring error:
> "Setup failed to install the required component Microsoft Office 2007
> Primary Interop Assemblies. Microsoft Office Professional CD 2 cannot
> continue."
> The log file shows the following error:
> "Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check your
> connection to the network, or CD-ROM drive. For other potential solutions
> to this problem, see SETUP.CHM"
> Anyone have any suggestions how to overcome this problem?
 
S

Sam

Kudos to AZ_man. I had the same problem and tried all the suggested solutions

including a reinstall of Office. Uninstalling the Interop solves the problem

immediately. My Office version is Standard. Perhaps the Interop with a

version that does not support BCM doesn't have the files necessary and

interferes with the installation.

Sam Bass

Inermediate Small Business User

"rwbta" wrote:


> Based on info on this page:
> http://office.microsoft.com/en-us/help/HP011128601033.aspx, I simply
> uninstalled the existing Microsoft Office 2007 Primary Interops via Vista's
> Programs and Features (formerly Add and Remove Programs) and re-ran the
> Business Contact Manager installation. It worked like a charm.

> Too bad MS doesn't bother to suggest when the error message initially comes
> up. It would save MS money, Support time and effort, and Users a great deal
> of frustration and disappointment.

> "AZ_Man" wrote:
>
> > When I attempt to install Outlook Business Contact Manager (Office 2007) from
> > the second CD I get the folloring error:
> > "Setup failed to install the required component Microsoft Office 2007
> > Primary Interop Assemblies. Microsoft Office Professional CD 2 cannot
> > continue."
> > The log file shows the following error:
> > "Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check your
> > connection to the network, or CD-ROM drive. For other potential solutions
> > to this problem, see SETUP.CHM"
> > Anyone have any suggestions how to overcome this problem?
 
T

The Bookkeeper

THANK YOU!

"rwbta" wrote:


> Based on info on this page:
> http://office.microsoft.com/en-us/help/HP011128601033.aspx, I simply
> uninstalled the existing Microsoft Office 2007 Primary Interops via Vista's
> Programs and Features (formerly Add and Remove Programs) and re-ran the
> Business Contact Manager installation. It worked like a charm.

> Too bad MS doesn't bother to suggest when the error message initially comes
> up. It would save MS money, Support time and effort, and Users a great deal
> of frustration and disappointment.

> "AZ_Man" wrote:
>
> > When I attempt to install Outlook Business Contact Manager (Office 2007) from
> > the second CD I get the folloring error:
> > "Setup failed to install the required component Microsoft Office 2007
> > Primary Interop Assemblies. Microsoft Office Professional CD 2 cannot
> > continue."
> > The log file shows the following error:
> > "Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check your
> > connection to the network, or CD-ROM drive. For other potential solutions
> > to this problem, see SETUP.CHM"
> > Anyone have any suggestions how to overcome this problem?
 
H

Harold

Thanks for posting these directions. Once I deleted the file, the

installation went without a glich. Thanks once again.

"rwbta" wrote:


> Based on info on this page:
> http://office.microsoft.com/en-us/help/HP011128601033.aspx, I simply
> uninstalled the existing Microsoft Office 2007 Primary Interops via Vista's
> Programs and Features (formerly Add and Remove Programs) and re-ran the
> Business Contact Manager installation. It worked like a charm.

> Too bad MS doesn't bother to suggest when the error message initially comes
> up. It would save MS money, Support time and effort, and Users a great deal
> of frustration and disappointment.

> "AZ_Man" wrote:
>
> > When I attempt to install Outlook Business Contact Manager (Office 2007) from
> > the second CD I get the folloring error:
> > "Setup failed to install the required component Microsoft Office 2007
> > Primary Interop Assemblies. Microsoft Office Professional CD 2 cannot
> > continue."
> > The log file shows the following error:
> > "Error 1316. Setup cannot read from file D:\OFFICE\o2007pia.msi. Check your
> > connection to the network, or CD-ROM drive. For other potential solutions
> > to this problem, see SETUP.CHM"
> > Anyone have any suggestions how to overcome this problem?
 
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