After Outlook Connector sync, deleted messages remain in Hotma

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C

cXV1eA

I signed up for Hotmail Plus and immediately used the POP aggregation to

bring all of my Gmail into my Hotmail account. This imported approximately

15,000 messages.

I used Outlook Connector (v 12.0.06423.1000) to sync this to Outlook 2007

(12.0.6316.5000 SP1 MSO 12.0.6320.5000). It took all night but I got all my

messages into Outlook, where I proceeded to delete all but ~100 messages,

create a few folders, and so on. I left things in that state for another day

or so, to allow everything to sync up.

But they have not sync'd yet. Hotmail is still showing 8766/8746

(total/unread) messages in the Inbox; Outlook on my laptop shows 18/0. The

Deleted Items folder is also not synced - on my Outlook, this folder contains

0/0 items; in Hotmail it contains 7081/6981.

In other words, massive numbers of messages deleted in Outlook are not being

deleted in the Hotmail instance.

FWIW, I tried getting support from the Windows Live Help community. Here's

the link: https://windowslivehelp.com/community/t/37528.aspx ... essentially

they fobbed off to the "Outlook Connector Support" Team which I have been

unable to get help from, so I thought I'd try this newsgroup.

Thanks for your consideration of this issue!
 
B

Brian Tillman

Re: After Outlook Connector sync, deleted messages remain in Hotmail

"quux" <quux> wrote in message

news:3CE83622-62A5-47F9-8FF6-EF0F1B819A59@microsoft.com...


> In other words, massive numbers of messages deleted in Outlook are not being
> deleted in the Hotmail instance.


Have you tried deleting then readding the account in the Outlook Connector

menu?

--
 
C

cXV1eA

Thanks for the reply Brian. I had not tried that! But when I do, I don't see

any clear way to do it. Here's what I saw under the Outlook Connector Menu:

http://f.imagehost.org/0696/outlook-connector-menu.png

But that gave me the idea to try removing and re-adding the account under

Tools/Account Settings. I only had the @live.com account listed there, so it

complained that I needed to have another data file. From File/New I created

one called TEMP, then opened it from File/Open/Outlook Data File. I then

removed the @Live.com account in Tools/Account Settings, and closed Outlook.

In the folder C:\Users\myusernake\AppData\Local\Microsoft\Outlook I moved

all but TEMP.pst to another folder. I reopened Outlook, and used the Outlook

Connector menu to re-add my old account. To save time I also changed the

Download Mode to 'Download Headers'.

Sadly, the Tasks and Notes I had created in the old Live.com account were

NOT automatically moved to the new PST I had created. But I did see that I

was re-downloading all mail into my folders, including Deleted Items.

I let it do that for awhile, and when Outlook seemed to have the same number

of items as the web instance of Hotmail, I went ahead and deleted everything

in Deleted items (6792 emails).

Hotmail still shows all 6792 Deleted Items, even after syncing several

times, closing/ropening Outlook, etc.

To delete them all in the Hotmail web interface would mean 203 manual

actions, since I would have to delete a screen at a time and each screen

holds 25 items. Yecch!

<quux></quux>
 
V

VmluY2hp

I'm having the exact same problem!

I've deleted hundreds of email already in my outlook but it won't upload the

changes to my msn http inbox. Whenever I send/receive in outlook and I check

my internet inbox, the messages I've deleted are still there. How do I make

my internet inbox reflect my outlook inbox??

Gosh, I can really relate with your dilemma regarding the difficulty in

manually deleting all those email messages in the web interface!!!

Unlike outlook, wherein i can just highlight multiple messages at a time,

the internet inbox of msn requires me to check each message i wish to delete

one by one. This is a hell of a job when you're deleting hundreds of email!

Any help on this would be much appreciated.

Thanks!

<quux></quux>
 
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