Microsoft Outlook Connector 14.0.6123.5001 - Help!

Status
Not open for further replies.

FC-16

New Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
I've just built a new PC and have installed Office 2010 which includes Outlook 2010 14.0.7263.5000.

I installed the Hotmail Outlook Connector 14.0.6123.5001 but it will not work at all. In the Send/Receive window, it reports the following:


Task 'Hotmail - Sending' reported error (0x80040126) : 'The operation cannot be performed because the connection to the server is offline.'
Task 'Hotmail' reported error (0x80004005) : 'Network operation failed'
Task 'Hotmail' reported error (0x8004102A) : 'Error with Send/Receive. There was an error synchronizing your folder hierarchy. Error : 80041004


I have a laptop with the same installation and have no issues sending/receiving emails from my Hotmail email -- why does this not work on a new installation? All settings on my new PC are identical to the setup of my laptop.

Thanks
 
The hotmail connector is dead - it no longer works with outlook.com as outlook.com is on office 365 exchange servers now. Use autoaccount setup to add the account as an exchange account. You need to have all updates installed to use outlook 2010.
I have a laptop with the same installation and have no issues sending/receiving emails from my Hotmail email -- why does this not work on a new installation? All settings on my new PC are identical to the setup of my laptop.
Are you actually using the connector there or is the account set up as an exchange account?

Uninstall the connector, check for updates then try again.
 
@Diane Poremsky

Many thanks for your reply. I have not posted for a long time, for quite a number of years, I don't run into that many problems -- that said, I would like to congratulate you on the work you do on this site and the help you offer.

I did read a while back that the Hotmail Connector is no longer supported and I might of even read that new installations of the software will no longer work, that could be wrong, not sure on that, maybe I'll do some 'googling'.

Auto-setup in Outlook of my Hotmail account works ok. Outlook sets the account up as an exchange server' account.

The Connector software only asks for my name, email address. and password. That's it, doesn't ask for any other info. It is setup identical to Outlook on my laptop. So why it's not working beats me.

I have a sneaky suspicion that new installations past a certain date, the Connector will not work. I have noticed that Microsoft have removed the ability to edit POP3/IMAP settings when I log into web based Outlook.com

I have tried to 'repair' the Connector software in the Programs/Features and also have uninstalled and reinstalled several time -- just won't work.

Once again, thanks for taking the time to reply and if I find a solution or get this to work I'll get right back to you with an update.
 
The Connector software only asks for my name, email address. and password. That's it, doesn't ask for any other info. It is setup identical to Outlook on my laptop. So why it's not working beats me.
The connector was needed for the old hotmail/outlook.com server to sync calendar & contacts. With the move to office 365 servers, it is not needed - outlook has sync ability built in.

New installs of office 2010 seem to want to use the connector - possibly because all updates are not yet installed. Make sure all updates are installed and uninstall the connector (if you installed it) then reboot and try adding the account again.

Here is my article on it = The New Outlook.com and the Outlook Connector (slipstick.com) -
 
@Diane Poremsky

SOLVED!

As you correctly mentioned, the Outlook Connector no longer works due to the way in which it communicates with the server.

Hotmail is working on my laptop NOT because of the Outlook Connector software but because of the manual way the account is setup. I have now uninstalled the Outlook Connector on my laptop.

This website below shows how to setup Outlook to work with Hotmail.

Setting Up Outlook (IMAP)

Setting Up Outlook (IMAP) - mail.com help


Scroll down to "How to add your e-mail account to Outlook 2010"

The only change needed is to change the Incoming and Outgoing Mail Server

Change the Incoming Mail Server from 'imap.mail.com' to 'imap-mail.outlook.com'

Also change the Outgoing Mail Server from 'smtp.mail.com' to 'smtp-mail.outlook.com'


Thanks again for your time @Diane Poremsky
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Microsoft Outlook Hotmail Connector Error: The text exceeds the limit of 1024 Using Outlook.com accounts in Outlook 1
U Microsoft Office Outlook Connector repeated password requests Outlook VBA and Custom Forms 1
S Sync Outlook (2021) tasks with Microsoft To Do Using Outlook 1
Z New minimum Outlook for Windows version requirements for Microsoft 365/Exchange Online Using Outlook.com accounts in Outlook 27
Y Disable Microsoft Outlook Test Message Using Outlook 4
R Microsoft Outlook 2016 - Gmail not sending, asks for password for SMTP, tried different ports Using Outlook 23
A Backup Email Accounts On OutLook For Mac 2016 (Microsoft 365 subscription version) Using Outlook 0
M Microsoft 365 Outlook keeps requesting password on Local Account Using Outlook 1
A calendar invites sent from Microsoft Outlook to Mac Outlook is not working Using Outlook 2
A Microsoft Personal vs Work Accounts in Outlook Using Outlook.com accounts in Outlook 7
DariTrevino MIcrosoft Outlook PST file cannot repair Using Outlook 1
S Adding new Exchange (2016) rule very slow down Microsoft Outlook Exchange Server Administration 0
P Microsoft Outlook is requesting data from the server Using Outlook 2
J Unable to link email messages in BCM using a single microsoft office 365 account in outlook 2013 BCM (Business Contact Manager) 1
Diane Poremsky Cannot start Microsoft Office Outlook Error Message Using Outlook 0
R Microsoft Outlook can't translate this document. Using Outlook 1
tswatek Microsoft Outlook has stopped working Using Outlook 13
R Microsoft Outlook 2010 - Non Cached Mode Using Outlook 0
padubajacket Microsoft Outlook has stopped working Using Outlook 2
E Microsoft Office Outlook 2007 Send Error Using Outlook 11
S Outlook 2013 not fixed correctly by Microsoft!! Using Outlook 3
Angger Microsoft Outlook 2010 Automatically Restarting Using Outlook 2
Glyn Outlook Microsoft on a Sony Android Using Outlook 4
R The action cannot be completed. The connection to Microsoft Exchange is unavailable. outlook must be Using Outlook 1
K Outlook keeps prompting for Microsoft username and password for share calendar Using Outlook 0
M connection to the microsoft exchange server has been lost. outlook 2007 Exchange Server Administration 0
D Microsoft Outlook Not Responding Using Outlook 0
G Microsoft Outlook 2010 Add-On Using Outlook 2
J Microsoft Outlook 2007 Font Size Too Small Using Outlook 1
G Cannot start Microsoft Outlook Using Outlook 1
M I cannot start Microsoft Outlook 2013 directly opening a .eml message Using Outlook 1
A "Microsoft Exchange Add-In" (UmOutlookAddin.dll) + Outlook Security Form ... Using Outlook 4
D Zoom in Microsoft Outlook Views? (Not Messages) Using Outlook 2
W Microsoft Mail & 2010 Outlook Using Outlook 1
M Anyone with this Microsoft Outlook issue can help? Using Outlook 1
A Outlook for smartphone with non-microsoft email address Using Outlook 1
B Microsoft office outlook 2007 showing configuring outlook accounts for hours Using Outlook 6
R microsoft outlook 2007 error Using Outlook 1
H Microsoft outlook security notice Using Outlook 2
H Converting an old Microsoft Outlook PST to a new Unicode PST Using Outlook 0
I Send Secure Email Through Microsoft Outlook 2007 and 2010 (32 bit) Using Outlook 0
I Send Secure Email Through Microsoft Outlook 2007 and 2010 (32 bit) Using Outlook 0
D Outlook 2010 won't launch after installin Microsoft office 2010 service pack 1 Using Outlook 1
Z All of a sudden Microsoft outlook 2007 lost its profile Using Outlook 18
E cannot start Microsoft Office Outlook. Cannot open the Outlook Window. Using Outlook 1
P Outlook 2010 and Microsoft Setup Bootstraper... Using Outlook 1
Y MICROSOFT OUTLOOK 2007 - i KEEP GETTING THE "ENTER NETWORK PASSWORD" BOX POPPING UP - IT IS ALREADY Using Outlook 4
S Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be Using Outlook 3
S __Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office shared utilities.____ Using Outlook 4
M Microsoft Office Outlook Not Sending to all Recipients BCM (Business Contact Manager) 1

Similar threads

Back
Top