Microsoft Outlook 2010 Automatically Restarting

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Angger

New Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
I have a Problem, My Outlook Not Responding and then Automatically Restart.
i'm open Microsoft Event Viewer and this is for result.

Log Name: Application
Source: Windows Error Reporting
Date: 10/1/2014 11:06:39 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: TosibaPC
Description:
Fault bucket 1698711844, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: OUTLOOK.EXE
P2: 14.0.4734.1000
P3: 4b58fdfa
P4: mspst32.dll
P5: 14.0.4734.1000
P6: 4b58fc3f
P7: c0000005
P8: 00017ca0
P9:
P10:

Attached files:
C:\Users\Tosiba\AppData\Local\Temp\10579578.cvr
C:\Users\Tosiba\AppData\Local\Temp\LoadedBodyStream-10579562-0.out
C:\Users\Tosiba\AppData\Local\Temp\CVR94A8.tmp.cvr
C:\Users\Tosiba\AppData\Local\Temp\WER6F26.tmp.WERInternalMetadata.xml

These files may be available here:
C:\Users\Tosiba\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_28f07dc62ab9d0b1e88bcc72f93b8038b9fb5868_116daf2c

Analysis symbol:
Rechecking for solution: 0
Report Id: a671dc33-4995-11e4-b018-0cd29263ace4
Report Status: 0
Hashed bucket: dcf3e0852f63c452e4f5516420ab3ee9
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-01T18:06:39.000000000Z" />
<EventRecordID>74268</EventRecordID>
<Channel>Application</Channel>
<Computer>TosibaPC</Computer>
<Security />
</System>
<EventData>
<Data>1698711844</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>OUTLOOK.EXE</Data>
<Data>14.0.4734.1000</Data>
<Data>4b58fdfa</Data>
<Data>mspst32.dll</Data>
<Data>14.0.4734.1000</Data>
<Data>4b58fc3f</Data>
<Data>c0000005</Data>
<Data>00017ca0</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\Tosiba\AppData\Local\Temp\10579578.cvr
C:\Users\Tosiba\AppData\Local\Temp\LoadedBodyStream-10579562-0.out
C:\Users\Tosiba\AppData\Local\Temp\CVR94A8.tmp.cvr
C:\Users\Tosiba\AppData\Local\Temp\WER6F26.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Tosiba\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_28f07dc62ab9d0b1e88bcc72f93b8038b9fb5868_116daf2c</Data>
<Data>
</Data>
<Data>0</Data>
<Data>a671dc33-4995-11e4-b018-0cd29263ace4</Data>
<Data>0</Data>
<Data>dcf3e0852f63c452e4f5516420ab3ee9</Data>
</EventData>
</Event>


Please Help Me to Fix This.
i have try to disable add-in in outlook, but still restart automatic.
Thanks Before.
 

Angger

New Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
This: P4: mspst32.dll tells me it's in the module that loads the pst files. The pst could be corrupted (run scanpst on it to check). Does it happen at any specific time, like during a send and receive?

Send and Recive is fine nothing error happend,,
thanks for your infomation, i try for scanpst first.
 
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