Contact Database Incorrect for Laptop Users

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Not open for further replies.
M

Mark Braithwaite

Hi

We have noticed a strange occurence with our contact database. Desktop users
are able to search for a contact in the database however the same contact is
not available if a laptop user searches the database.

However if the laptop user opens the account, he is able to see and access
the contact which was previously not available in the general contact
database.

We have set up a shared database using SQL express. All users should have
access to all the contacts. All of the laptops users are online as well.

We would appreciate it if someone could please assist us. We are not sure
what could be causing this.

Thanks
Mark
 
R

Raul Thomas

Do the laptops have windows search 4.0 installed ? also does it make any
difference is you toggle between the view setting when attempting the search

Can you provided the operating system details ?

Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

"Mark Braithwaite" <MarkBraithwaite> wrote in
message news:916A4673-0C5D-499A-88FC-132E0BAF2731@microsoft.com...
> Hi
>
> We have noticed a strange occurence with our contact database. Desktop
> users
> are able to search for a contact in the database however the same contact
> is
> not available if a laptop user searches the database.
>
> However if the laptop user opens the account, he is able to see and access
> the contact which was previously not available in the general contact
> database.
>
> We have set up a shared database using SQL express. All users should have
> access to all the contacts. All of the laptops users are online as well.
>
> We would appreciate it if someone could please assist us. We are not sure
> what could be causing this.
>
> Thanks
> Mark


 
M

Mark Braithwaite

Hi

Thanks for getting back to me. I am not familiar with Windows search. I
assume that this is installed on the Laptops, the Laptops are running Windows
XP and it does not make any difference if I toggle between views.

Thanks
Mark

"Raul Thomas" wrote:

> Do the laptops have windows search 4.0 installed ? also does it make any
> difference is you toggle between the view setting when attempting the search
>
> Can you provided the operating system details ?
>
> > Regards
>
> Rahul Thomas [MSFT]
>
> The posting is provided "AS IS" with no warranties and confers no rights.
> https://blogs.msdn.com/rathomas
>
> "Mark Braithwaite" <MarkBraithwaite> wrote in
> message news:916A4673-0C5D-499A-88FC-132E0BAF2731@microsoft.com...
> > Hi
> >
> > We have noticed a strange occurence with our contact database. Desktop
> > users
> > are able to search for a contact in the database however the same contact
> > is
> > not available if a laptop user searches the database.
> >
> > However if the laptop user opens the account, he is able to see and access
> > the contact which was previously not available in the general contact
> > database.
> >
> > We have set up a shared database using SQL express. All users should have
> > access to all the contacts. All of the laptops users are online as well.
> >
> > We would appreciate it if someone could please assist us. We are not sure
> > what could be causing this.
> >
> > Thanks
> > Mark

>

 
L

Luther Blissett

On Jul 21, 11:20 pm, Mark Braithwaite
<MarkBraithwa...> wrote:
> Hi
>
> Thanks for getting back to me. I am not familiar with Windows search. I
> assume that this is installed on the Laptops, the Laptops are running Windows
> XP and it does not make any difference if I toggle between views.
>
> Thanks
> Mark
>
>
>
> "Raul Thomas" wrote:
> > Do the laptops have windows search 4.0 installed ? also does it make any
> > difference is you toggle between the view setting when attempting the search

>
> > Can you provided the operating system details ?

>
> > > > Regards

>
> > Rahul Thomas [MSFT]

>
> > The  posting is provided "AS IS" with no warranties and confers no rights.
> >https://blogs.msdn.com/rathomas

>
> > "Mark Braithwaite" <MarkBraithwa...> wrote in
> > messagenews:916A4673-0C5D-499A-88FC-132E0BAF2731@microsoft.com...
> > > Hi

>
> > > We have noticed a strange occurence with our contact database. Desktop
> > > users
> > > are able to search for a contact in the database however the same contact
> > > is
> > > not available if a laptop user searches the database.

>
> > > However if the laptop user opens the account, he is able to see and access
> > > the contact which was previously not available in the general contact
> > > database.

>
> > > We have set up a shared database using SQL express. All users should have
> > > access to all the contacts. All of the laptops users are online as well.

>
> > > We would appreciate it if someone could please assist us. We are not sure
> > > what could be causing this.

>
> > > Thanks
> > > Mark- Hide quoted text -

>
> - Show quoted text -


I know that BCM/Outlook search is integrated in some way with Windows
Desktop Search. It comes with Vista, but need to be downloaded and
installed on Xp.
 
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