Outlook connector "virus engine" problem

  • Thread starter QXF1YXJpYW5tb3hpZQ
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Q

QXF1YXJpYW5tb3hpZQ

Every time I try to open an email with an attachment, Ii have to wait

seconds, up to a minute, while outlook connector checks it, then I get a

message saying outlook connector could not check the message because the

virus engine is not available.

Anyone know what is going on here and how to fix it? I tried to remoe

outlook connector, but that removed outlook entirely.
 
J

jpm

"Aquarianmoxie" wrote:


> Every time I try to open an email with an attachment, Ii have to wait
> seconds, up to a minute, while outlook connector checks it, then I get a
> message saying outlook connector could not check the message because the
> virus engine is not available.

> Anyone know what is going on here and how to fix it? I tried to remoe
> outlook connector, but that removed outlook entirely.
 
J

jpm

Same thing happened to me. What did you end up doing?

"Aquarianmoxie" wrote:


> Every time I try to open an email with an attachment, Ii have to wait
> seconds, up to a minute, while outlook connector checks it, then I get a
> message saying outlook connector could not check the message because the
> virus engine is not available.

> Anyone know what is going on here and how to fix it? I tried to remoe
> outlook connector, but that removed outlook entirely.
 
Forum Admin

Forum Admin

Senior Member
Try uninstalling the connector and reinstalling it.

jpm said:
Same thing happened to me. What did you end up doing?

"Aquarianmoxie" wrote:

> Every time I try to open an email with an attachment, Ii have to wait

> seconds, up to a minute, while outlook connector checks it, then I get a

> message saying outlook connector could not check the message because the

> virus engine is not available.

>

> Anyone know what is going on here and how to fix it? I tried to remoe

> outlook connector, but that removed outlook entirely.
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