Custom Forms

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L

lball

Member
Outlook version
Email Account
Exchange Server
Hi, I set up a custom form from a message template. I must be missing a step because when i send the email (set up with check boxes and fields to be entered) the email gets delivered as a blank email with my default signature repeating itself 5 times. How do i go about fixing this? Or if i were to delete and start over how do i set this up properly?
 
Forum Admin

Forum Admin

Senior Member
You need to enable send for definition unless its being sent inside your exchange server - then you need to publish it in the org library.

For the signatures - make sure its deleted from the body before saving and if necessary, there is a reg key that can be used to disable automatic signatures on custom forms.
 
L

lball

Member
Outlook version
Email Account
Exchange Server
hi again, So i did publish this form to a folder, is that what you mean? I still can't get it to work. I've even set up a new test form just to try different ways to get it to work. do you think it has something to do with the fact that i'm on an exchange server?
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If you are using Exchange you should be using the organizational forms library - this way all internal users have access to the form and it will work correctly.




if you can't publish it to the org library, then you need to include forms definitions.
 
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