What I need to do is probably pretty simple, I just don't know how to do it. I have created a template that I would like to use basdically all the time. It is associated with a department wide account and has graphics that we would like to use. These include header and footer graphics as well as a standard message. What I would like to be able to do is have the form load automatically or be a default template for replies and new outgoing messages. New outgoing messages is no problem, but having it load for replies is where I am running into problems. Any suggestions would be appreciated.